Summary
Overview
Work History
Education
Skills
Timeline
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TAWHIDUL ALAM CHOWDHURY

Pickering,ON

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Highly efficient individual well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

8
8
years of professional experience

Work History

Team Member

Tim Hortons
10.2021 - Current
  • Greet, assist and serve customers in a prompt, courteous and friendly manner
  • Ensuring Tim Hortons standards and guidelines when preparing foods for the guests as well as follow all operating guidelines for each piece of equipment
  • Managing the inventory and ordering
  • Promoting a respectful team environment and manage team members with open communication and understanding

HR Executive

Tele Musketeers
05.2019 - 08.2021
  • Developed HR policies and ensured employees understood and followed them
  • Implemented performance review program
  • Recruited new employees and arrange their training program
  • Coordinated learning and development initiatives for employees
  • Managed performance, compensation and benefits of the employees
  • Maintained healthy and safe working environment

Customer Service Executive

Hello World Communications Ltd
05.2015 - 07.2017
  • Helped customers by providing company product information and solving problems that customers were facing
  • Promoted company’s products and made sales to potential customers
  • Handled inbound and outbound customer calls
  • Overviewed team performance report by maintaining a spreadsheet
  • Handled monthly/yearly meetings with team members and clients

Education

Graduate Certificate - Human Resource Management

Lambton College
Toronto, ON
04.2022

Bachelor of Business Administration - HRM

Chittagong Independent University
Chattogram, Bangladesh
12.2019

Skills

  • Notable performance in HR, sales and telemarketing
  • Have the experience of updating HR policies and overseeing hiring processes
  • Have the experience of leading a team and handling meetings with clients

Timeline

Team Member

Tim Hortons
10.2021 - Current

HR Executive

Tele Musketeers
05.2019 - 08.2021

Customer Service Executive

Hello World Communications Ltd
05.2015 - 07.2017

Graduate Certificate - Human Resource Management

Lambton College

Bachelor of Business Administration - HRM

Chittagong Independent University
TAWHIDUL ALAM CHOWDHURY