TAWHIDUL ALAM CHOWDHURY
Pickering,ON
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Highly efficient individual well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Team Member
Tim Hortons
10.2021 - Current
- Greet, assist and serve customers in a prompt, courteous and friendly manner
- Ensuring Tim Hortons standards and guidelines when preparing foods for the guests as well as follow all operating guidelines for each piece of equipment
- Managing the inventory and ordering
- Promoting a respectful team environment and manage team members with open communication and understanding
HR Executive
Tele Musketeers
05.2019 - 08.2021
- Developed HR policies and ensured employees understood and followed them
- Implemented performance review program
- Recruited new employees and arrange their training program
- Coordinated learning and development initiatives for employees
- Managed performance, compensation and benefits of the employees
- Maintained healthy and safe working environment
Customer Service Executive
Hello World Communications Ltd
05.2015 - 07.2017
- Helped customers by providing company product information and solving problems that customers were facing
- Promoted company’s products and made sales to potential customers
- Handled inbound and outbound customer calls
- Overviewed team performance report by maintaining a spreadsheet
- Handled monthly/yearly meetings with team members and clients
Education
Graduate Certificate - Human Resource Management
Lambton College
Toronto, ON04.2022
Bachelor of Business Administration - HRM
Chittagong Independent University
Chattogram, Bangladesh 12.2019
Skills
- Notable performance in HR, sales and telemarketing
- Have the experience of updating HR policies and overseeing hiring processes
- Have the experience of leading a team and handling meetings with clients
Timeline
Team Member
Tim Hortons
10.2021 - Current
HR Executive
Tele Musketeers
05.2019 - 08.2021
Customer Service Executive
Hello World Communications Ltd
05.2015 - 07.2017
Graduate Certificate - Human Resource Management
Lambton College
Bachelor of Business Administration - HRM
Chittagong Independent University
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