Tawhid Hussain Chowdhury
Ottawa,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Tour Guide
Next Travellers
11.2022 - Current
- Guided groups of up to Number people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
Operation Manager
ACI Logistics Ltd
05.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Merchandising Specialist
ACI Logistics
04.2017 - 04.2019
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranged merchandise in alignment with store planogram.
- Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
- Assembled quarter and full-size point of purchase promotional displays.
- Communicated merchandising needs to store manager.
Education
Bachelor Of Business Administration - Business Administration
Metropolitan University
Sylhet Bangladesh 12.2020
H S C - Humanities Studies
Jalalabad Collage
Sylhet Bangladesh 04.2016
Skills
- Customer Engagement
- Sales abilities
- Marketing
- Event Planning
- Basic accounting
- Team Leadership
- Staff Management
- Sales and Merchandising
- Staff Guidance
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Tour Guide
Next Travellers
11.2022 - Current
Operation Manager
ACI Logistics Ltd
05.2019 - Current
Merchandising Specialist
ACI Logistics
04.2017 - 04.2019
Bachelor Of Business Administration - Business Administration
Metropolitan University
H S C - Humanities Studies
Jalalabad Collage
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