Tawakalitu Mopelola Ogunleye Availability: Thur- Sun
Winnipeg,MB
Summary
I am a productive and hardworking person aspiring to join an organization with friendly team players and result-oriented individuals. I am ready to use my skills and experience to achieve organizational goals by delivering exceptional services in any setting and representing the company professionally and approachable manner. I have a couple of years of experience in different roles, primarily in customer relations and retail sales in Nigeria and England.
Overview
10
10
years of professional experience
Work History
Sales Associate
The Place Mini Store
06.2023 - 04.2024
- Solve customer queries, process purchases, and ensure pleasant experience.
- Restock and organize merchandise on shelves.
- Assist with inventory management
- Process customer payments and handle cash transactions.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
Retail Assistant
Sainsbury's Supermarket
11.2021 - 08.2022
- Used a consultative sales approach to understand customer needs and recommend relevant offerings.
- Assist with inventory management
- Enhanced store appearance through diligent merchandising and regular upkeep of displays
- Maintained an organized backroom for easy access to stock when replenishing shelves
- Resolved customer complaints professionally, maintaining positive brand image
Sales Representative
Nigeria Social Insurance Trust Fund
Lagos Island, Lagos
10.2014 - 06.2021
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Ensure high levels of customer satisfaction through excellent service.
- Reduced customer wait times by quickly and efficiently using sales register and working quickly.
- Applying customer service abilities to kindly and respectfully welcome and assist individuals of all ages and genders.
Education
High School Diploma -
University of Winnipeg
Winnipeg, MB2024
Master of Science - Business Management
University of Hull
England09.2022
Bachelor of Science - Insurance
Lagos State University
Lagos, Nigeria03.2012
Skills
- Customer-oriented
- Time management
- Safety and Cleanliness Standards
- Record keeping
- Excellent Written and Verbal Communication
- Payroll management
- Computer Skill: Ms word, Ms Excel, and others
- Risk management
Timeline
Sales Associate
The Place Mini Store
06.2023 - 04.2024
Retail Assistant
Sainsbury's Supermarket
11.2021 - 08.2022
Sales Representative
Nigeria Social Insurance Trust Fund
10.2014 - 06.2021
High School Diploma -
University of Winnipeg
Master of Science - Business Management
University of Hull
Bachelor of Science - Insurance
Lagos State University
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