Tawakalit Abdulkadir
Hamilton,Canada
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Crew Member
McDonalds
10.2023 - Current
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Streamlined order processing by communicating effectively with fellow crew members and management staff.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Operated cash registers and POS systems.
- Calculated totals, processed payments and issued receipts.
- Assisted other team members to achieve goals.
- Learned other teammates' work tasks to train as backup.
- Maintained composure and work quality while under stress.
Creative Director/ Head Baker
CARMINE CAKES ET CHOPS
01.2016 - 08.2023
- Enhanced brand recognition by developing innovative marketing campaigns and visually compelling designs.
- Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Kept records of daily production numbers for each type of item produced.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Developed unique recipes and confections to set the bakery apart from the competition
- Managed training, disciplining and motivating employees.
- Measured and weighed ingredients to prepare dough for recipes.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Operated ovens and other equipment to bake products according to established recipes.
- Frosted and iced cakes, cupcakes, cookies, bread, pastries, doughnuts and sweet rolls
Cashier
Justrite Superstores
09.2021 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Cyber Security Analytics - Computer Sc
Mohawk College
Hamilton, Ontario04.2024
B.Eng Electrical Engineering - Engineering
Federal University of Agriculture, Abeokuta
Ogun01.2016
Skills
- Customer Service
- Product Recommendations
- Cash Handling
- Payment Processing
- Returns Processing
- Product Knowledge
- Organizational Abilities
- POS System Operations
Certification
- Smart Serve Ontario Certificate
- Safe Check Advanced Food Safety Certificate
- WHMIS
- CPR, AED & First Aid training, Alison Certificate
Timeline
Crew Member
McDonalds
10.2023 - Current
Cashier
Justrite Superstores
09.2021 - 06.2022
Creative Director/ Head Baker
CARMINE CAKES ET CHOPS
01.2016 - 08.2023
Cyber Security Analytics - Computer Sc
Mohawk College
B.Eng Electrical Engineering - Engineering
Federal University of Agriculture, Abeokuta