Summary
Overview
Work History
Education
Skills
Timeline
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Tavinder Singh

Sydney,NS

Summary

Proven track record of providing valuable insights, guidance, and solutions to complex problems. Strong analytical and communication skills, with a passion for sharing expertise and driving excellence in the field. Goal-oriented professional brings comprehensive experience maintaining customer satisfaction and contributing to company success. Commended for delivering excellent customer service.

Overview

5
5
years of professional experience

Work History

Subject Matter Expert

concentrix
Glace Bay, Nova Scotia
07.2023 - Current
  • Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
  • Mentored junior staff members on best practices related to product design and implementation strategies.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Offered one-on-one support for team members and managers to drive continuous improvement.

Sales Advisor

concentrix
Glace Bay, Nova Scotia
07.2021 - 07.2023
  • Resolved customer complaints in a timely manner with empathy and understanding.
  • Provided customers with information on products and services available.
  • Followed up with customers post-sale for feedback on product satisfaction.
  • Provided accurate information about products and services to customers.
  • Developed positive relationships with customers through friendly interactions.

Cashier

Esso circle k
Windsor, Ontario
11.2019 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • build relation with customer to repeat business.
  • operated cash register for cash, cheque and credit card transactions with excellent accuracy levels.
  • worked flexible schedule to extra shift to meet business needs.
  • helped customer to complete purchases locate items and join reward programs.
  • used POS system to enter order, process payments and issue receipts.

Education

High School Diploma -

St Clair College
Windsor, ON
05-2021

High School Diploma -

Akal Academy Bharyal Lahri
Pathankot, Punjab, India
03-2018

Skills

  • Training and mentoring
  • Research capabilities
  • Strong analytical skills
  • Strategic Thinking
  • Innovative Mindset
  • Customer Focus

Timeline

Subject Matter Expert

concentrix
07.2023 - Current

Sales Advisor

concentrix
07.2021 - 07.2023

Cashier

Esso circle k
11.2019 - 03.2021

High School Diploma -

St Clair College

High School Diploma -

Akal Academy Bharyal Lahri

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Tavinder Singh