Tavia Ross
Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Health Unit Coordinator
Providence Health Care At St. Paul's Hospital
07.2015 - Current
- Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Streamlined administrative processes by implementing new organization systems for physical and digital documents.
- Reduced wait times for patients by effectively managing patient flow within the health unit.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
- Assisted with processing patient admissions, transfers and discharges.
Education
Course Upgrading - Biology 12, Math 12, English 12, Chemistry 11.
Key Learning Center
Fort St. John, BC02.2024
Certificate - Health Unit Coordinator
Vancouver Community College
Vancouver, BC06.2015
High School Diploma -
Grand Forks Secondary
Grand Forks, BC06.2004
Skills
- Workflow Coordination
- Patient Scheduling Expertise
- Critical thinking abilities
- Healthcare Software Knowledge
- Ability to Work Confidently without Supervision
- Experienced Problem Solving Skills using Available Resources
- Reliable and Dependable
- Ability to Communicate Effectively both Verbally and in Writing
- Knowledge of Medical Terminology and Diagnostics
Timeline
Health Unit Coordinator
Providence Health Care At St. Paul's Hospital
07.2015 - Current
Course Upgrading - Biology 12, Math 12, English 12, Chemistry 11.
Key Learning Center
Certificate - Health Unit Coordinator
Vancouver Community College
High School Diploma -
Grand Forks Secondary
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