Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tavia Rhooms

Tavia Rhooms

Brampton,ON

Summary

Highly motivated sales associate with extensive customer service and sales experience. Organized, independent worker with strong time management skills. Knowledgeable and dedicated team player with outgoing, positive demeanour proven skills in establishing rapport with customers and contributing to company uprising success. Proficient with technology and multi-tasking skills and the ability to function in fast paced work environments with clarity and determination to succeed as a whole team and a sales associate. To seek and maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Household Personal Assistant

Shine Up Cleaning
Brampton, ON
05.2022 - 01.2023
  • Developed and maintained courteous and effective working relationships.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.
  • Resolved problems, improved operations and provided exceptional service.
  • Organized, cleaned and sanitized kitchens, bedroom, living rooms and bathrooms to tidy and eliminate daily germs
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed by clients requests
  • Learned new skills and applied them to my daily tasks to improve efficiency and productivity.
  • Applied deep cleaning techniques for areas in need of additional sanitation

Team Member

Doughbox Wood Fire Pizza & Pasta
Mississauga, ON
09.2021 - 03.2022
  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
  • Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements.
  • Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
  • Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
  • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.

Crew Member

CK’s Classique Restaurant & Bar
Brampton, ON
07.2018 - 04.2021
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Assisted other team members to achieve goals.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Became familiar with products to answer questions and make suggestions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Teacher's Assistant Volunteer

St. Daniel Comboni Elementary School
Brampton, ON
08.2019 - 03.2020
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Provides support to the teacher to ensure a safe and stimulating educational environment.
  • Assists the teacher in planning and preparation for daily activities; aids instructional efforts of the teacher.
  • Plans, prepares, and develops various teaching aids for use in classroom, including activity sheets, drawings, and similar handouts.

Culinary Volunteer

St. Edmund Campion Secondary School
Brampton, ON
11.2018 - 04.2019
  • Help prepare the meal, either planning it myself or preparing what the staff use.
  • Follow posted signs and food safety regulations.
  • Keep track of the number of people served.
  • Help clean up after the meal.
  • Ensure food is properly stored and dated at end of shift.
  • Ensure dishes are washed and put away at the end of the shift.

Contact Tester

Matrix Science
Brampton, ON
10.2019 - 06.2020
  • Assisted personal opinions on various food, beverage, household and personal care products.
  • Paid attention to detail when tasting, smelling, observing while completing assessments.

Education

High School Diploma -

St. Edmund Campion Secondary School
Brampton, ON
06.2021

Skills

  • Efficient Customer service
  • Reliable and punctual
  • Background in sales
  • Teamwork and collaboration
  • Highly dependable
  • Conscientious
  • Problem solving
  • Strong verbal Communication skills
  • Empathy
  • Patience
  • Friendly personality
  • Attention to Detail
  • Active listening skills
  • Organizational abilities
  • Powerful negotiator, persuasive
  • Self-motivated, self-starter, self-control

Timeline

Household Personal Assistant

Shine Up Cleaning
05.2022 - 01.2023

Team Member

Doughbox Wood Fire Pizza & Pasta
09.2021 - 03.2022

Contact Tester

Matrix Science
10.2019 - 06.2020

Teacher's Assistant Volunteer

St. Daniel Comboni Elementary School
08.2019 - 03.2020

Culinary Volunteer

St. Edmund Campion Secondary School
11.2018 - 04.2019

Crew Member

CK’s Classique Restaurant & Bar
07.2018 - 04.2021

High School Diploma -

St. Edmund Campion Secondary School

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Tavia Rhooms