Tavan Mohammed
Ajax,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Cashier
KFC AND TACO BELL
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service, Warehouse Clerk and Cashier
LCWAIKIKI
07.2019 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
High School Diploma -
Thornlea Secondary School Ontario Tech University
Oshawa, ONSkills
- Service Minded
- Resolving Discrepancies
- Basic Math Functions
- Account Invoicing
- Performing Needs Assessments
- Microsoft Office
- Return and Exchange Processing
- Senior Leadership Support
- Data Evaluation
- Problem-Solving Ability
Timeline
Cashier
KFC AND TACO BELL
08.2022 - Current
Customer Service, Warehouse Clerk and Cashier
LCWAIKIKI
07.2019 - 03.2020
High School Diploma -
Thornlea Secondary School Ontario Tech University
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