Taunya Wilson
Langley,BC
Summary
Dynamic and dedicated professional with extensive experience at Rendezvous Beer and Wine Store, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction and streamline operations, while fostering team collaboration. Recognized for maintaining high standards of cleanliness and integrity, ensuring a welcoming shopping environment.
Overview
2025
2025
years of professional experience
Work History
Cashier
Rendezvous Beer and Wine Store
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Set up new sales displays each week with fresh merchandise.
Landscape Worker
Greenleaf Landscaping
Langley, BC
03.2005 - 10.2024
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
Education
Grade 12 -
Springvalley Secondary
Kelowna, BCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Professionalism and courtesy
- Cash management
- Cash register systems
- Product restocking
- Payment processing
- Refunds and exchanges
- Merchandise restocking
- POS systems
Languages
English
Professional Working
Timeline
Landscape Worker
Greenleaf Landscaping
03.2005 - 10.2024
Cashier
Rendezvous Beer and Wine Store
Grade 12 -
Springvalley Secondary