Tatyiana Bermingham
Toronto,Ontario
Summary
I am a reliable customer service employee with over 8 years of experience in the restaurant and hospitality industry. I can successfully handle a fast-paced work environment while still maintaining excellent quality of service. I have a willingness to take on any task to support my team and aid in the success of the establishment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/ Bartender
Moxies
01.2017 - Current
- Provide outstanding customer service to all guests leading to positive customer experience satisfaction
- Assisted more than 80 customers per day in finding food and beverage items through extensive knowledge
- Possess extensive knowledge on food safety, sanitation guidelines and hygiene routines
- Process food and beverage orders and deliver speedy service to maximize satisfaction
- Improved customer experience with positive interaction and outstanding interpersonal skills.
Bartender
EFS
05.2022 - 07.2022
- Skillfully served a variety of cocktails in a high-energy club setting, ensuring prompt service.
- Managed inventory efficiently to control costs and minimize waste.
- Provided top-notch customer service by engaging with patrons and recommending drinks.
- Maintained cleanliness and organized bar area for optimal operations.
- Collaborated with team to create specialty cocktails and enhance customer experience.
Server
Kelly’s Landing
08.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Efficiently served diverse menu items in a fast-paced restaurant environment, prioritizing speed and accuracy.
- Managed high-volume orders during peak times, ensuring timely delivery and customer satisfaction.
Education
High School Diploma -
Sir Wilfried Laurier Collegiate Institute
Toronto, ON01.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Suggestive Selling
- Beverage Preparation
- Upselling
Skills And Qualifications - Qualifications
- Smart serve Certification
- POS operation
- Extensive knowledge of quality control and materials handling
- Excellent customer service and communication skills
- Exceptional time management and multi-tasking abilities.
References
References available upon request
Languages
English
Certification
Smart Serve Certified
Timeline
Server
Kelly’s Landing
08.2022 - 12.2022
Bartender
EFS
05.2022 - 07.2022
Server/ Bartender
Moxies
01.2017 - Current
High School Diploma -
Sir Wilfried Laurier Collegiate Institute