Tatyanna Veronica Le Gal
Longueuil,QC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Personal Response Associate
Lifeline Philips Canada
06.2022 - 09.2022
- Provided empathetic support to customers during emergency situations, ensuring quick and efficient assistance.
- Communicated with customers in an inbound and outbound capacity with care and urgency
- Troubleshooting Lifeline equipment issues by conducting daily test calls with customers
Cashier
Pharmaprix
11.2020 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned duties for various positions and provided backup at key times.
Warehouse Worker
DAVIDsTEA
08.2019 - 12.2019
- Helped train new employees in safe practices and warehouse procedures.
- Assembled pallets and crates for secure transportation of materials.
- Became supervisor of a line
- Filled tea in bags and tins, scanned and labeled boxes
Bakery Clerk
Metro Grocery Store
12.2017 - 02.2018
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Education
DEP - Certified Dental Assistant
Lester B Pearson Vocational Center
Montreal, QC02.2025
High School Diploma -
Gerard-filion Highschool
Longueuil06.2017
Skills
- Organization
- Call center experience
- Complaint Handling
- Assertiveness
- Customer Assistance
- Cash Handling
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Elementary
Timeline
Personal Response Associate
Lifeline Philips Canada
06.2022 - 09.2022
Cashier
Pharmaprix
11.2020 - 07.2022
Warehouse Worker
DAVIDsTEA
08.2019 - 12.2019
Bakery Clerk
Metro Grocery Store
12.2017 - 02.2018
DEP - Certified Dental Assistant
Lester B Pearson Vocational Center
High School Diploma -
Gerard-filion Highschool
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