Tatyanna Laing
Windsor,ON
Summary
Dynamic and dedicated professional with extensive experience at The Hub Catering, excelling in customer service and team collaboration. Proven ability to manage high-pressure situations while maintaining exceptional service standards. Skilled in decision-making and cash handling, consistently enhancing guest satisfaction through effective communication and attention to detail.
Overview
3
3
years of professional experience
Work History
Waitress , Busser
The Hub Catering
Windsor, ON
04.2023 - Current
- Delivered outstanding customer service in a high-pressure dining environment.
- Facilitated collaboration with kitchen staff to optimize order delivery timelines.
- Managed customer inquiries and efficiently resolved issues to enhance service quality.
- Managed high-pressure situations with composure, ensuring exceptional service standards during peak shifts.
- Upheld cleanliness and ambiance of dining environment to enhance guest satisfaction.
- Maintained composure and professionalism while managing challenging customer interactions and high-pressure shifts.
- Fostered a collaborative teamwork environment among staff members through effective communication during shifts.
Education
Riverside Secondary
Windsor, ONSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Cash handling
- Decision-making
- Handling complaints
- Menu recommendations
- Payment processing
- Food running
- Table setting
- Active listening
- Time management
- Table bussing
- Relationship management
Languages
French
Elementary
Timeline
Waitress , Busser
The Hub Catering
04.2023 - Current
Riverside Secondary