Summary
Dedicated professional with proven experience providing service excellence in a medical environment while working effectively with others in an atmosphere of respect. Trained as a Medical Office Assistant including office operation, First Aid, CPR and PHLEBOTOMY.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
38
38
years of professional experience
1
1
Sales and cashier services
Work History
Medical Aesthetician and laser specialist
Tatyana's Laser Hair Removal salon
Airdrie, AB
01.2005 - Current
laser hair removal technician
La Vita medical clinic
Airdrie, AB
01.2018 - 01.2020
Medical Office Administrator
Associate Medical Clinic
11.2017 - 01.2018
- Welcome customers, assist customers in the office/reception
- Answering phones and greeting customers
- Complete patient charts with medical history
- Experience with TELUS (Wolf) Health EMR
- Lab/test results, vitals, and other relevant information
- Day-to-day administrative tasks including mail, scanning, photocopying
- Writing invoices
- Receive cash, checks and credit card payments
- Maintaining confidentiality as per the clinic policies.
Medical Office Administrator
Carrot Eye Surgery clinic
01.2017 - 07.2017
- Working and using EMR system
- Work experience within an ophthalmic or optometric practice
- Sterilize and set up instruments for ophthalmic surgical procedures; assists with minor office surgery, laser treatments, and minor procedure room surgery as required
- Working in Carrot Eye Surgery clinic booking/canceling appointments
- Scans and copies charts, pharmacy orders and other information as required
- Confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate in Carrot eye surgery clinic
- Answering the telephone and/or intercom, responding to enquiries within scope of authority, or, directing to most appropriate person
- Preparing patient for the eye surgery emotionally and physically before and after
- Working as laser cosmetic technician: including non-surgical face lifting with Foton laser 4D treatments
- Pigmentation and intraoral treatments
- Snoring treatments
- Complete patient charts with medical history
- Lab/test results, vitals, and other relevant information
- Perform screenings, procedures, and tests as per provider guidelines to streamline physician timeline with patient and increase efficiency in doctor-patient visits
- Fulfill clerical responsibilities including sending/receiving patient medical records, lab reports, and hospital notes
- Maintain the patient flow between the waiting area and treatment rooms.
Laser/Aesthetics Technician/Owner
Tatyana's Laser Services
01.2005 - 01.2016
- Knowledge of sterilization procedures Laser Hair removal, Microdermabrasion, Non-Surgical face lifting, Laser vein treatments
- Genesis Acne, Tightening skin
- Pedicure, manicure, waxing, tinting, body treatments
- Ability to provide information and sell products to clients
- Development of new customer profiles
- Organizing and creating manuals, publications, and flyers
- Managed day to day office duties.
Driver/Medical Assistant
Ambu-Trans
01.2002 - 01.2005
- Non-Emergency Ambulance Transportation
Operating Nurse
Gynecological and Abdominal Surgery Unit
01.1986 - 01.1996
- Prepared patients for surgery, physically and emotionally
- Responsible for all hygiene and sanitation before surgeries
- Analyzed blood work on all patients prior to entering surgery.
Education
High School Diploma -
09.1984
Skills
- Advertising Campaign Development
- Cost analysis and savings
- Inventory Tracking and Management
- Schedule Management
- Customer Service
- Sales management
- Client Service
- Sales Promotion
Education Certifications
- Laser Certificate I Fotona4D, 2017
- Diploma - Medical Office Administration, 2016, CDI College - Mississauga Campus
- Certificate of Phlebotomy, 2016, CDI College - Mississauga Campus
- CPR Certificate, 2016, Vital Signs
- Diploma of Advanced Aesthetics, 2016, Canadian Aesthetic Academy Inc.
- Laser Certificate, 2005, Private Career College of Advanced Aesthetics
- Diploma - The Art of Aromatherapy, 2005
- Diploma Therapeutic Massage, 1999, Toronto School of Natural Health
- Diploma - Nursing Assistance Program, 1996, Ukraine
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Elementary
Timeline
laser hair removal technician - La Vita medical clinic
01.2018 - 01.2020
Medical Office Administrator - Associate Medical Clinic
11.2017 - 01.2018
Medical Office Administrator - Carrot Eye Surgery clinic
01.2017 - 07.2017
Medical Aesthetician and laser specialist - Tatyana's Laser Hair Removal salon
01.2005 - Current
Laser/Aesthetics Technician/Owner - Tatyana's Laser Services
01.2005 - 01.2016
Driver/Medical Assistant - Ambu-Trans
01.2002 - 01.2005
Operating Nurse - Gynecological and Abdominal Surgery Unit
01.1986 - 01.1996
School #6 - High School Diploma,
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