High-energy individual with a versatile background in sales and customer service. Known for strong relationship-building and time management skills, ready to leverage expertise to enhance customer loyalty and drive profitable outcomes.
Overview
10
10
years of professional experience
Work History
Bartender
Momentos
09.2025 - Current
Built a loyal customer base driving 40%+ repeat business, leveraging strong relationship-building and customer experience skills.
Resolved customer complaints to ensure satisfaction and maintain positive relationships.
Developed good working relationships with fellow employees through effective communication.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Sales Associate
Marc Jacobs
03.2023 - 08.2025
Generated 5K-8K in daily sales during peak periods, outperforming team averages by 20%+
Modified sales strategies based on customer interactions and feedback, enhancing sales outcomes.
Participated in promotional events to drive customer engagement and sales.
Handled incoming calls, delivering information about store offerings and services.
Receptionist
Wapose Emergency Services
Fort McMurray, Alberta
02.2016 - 08.2018
Proactively followed up with warm leads via phone and email, re-engaging 30% of inactive prospects and driving additional bookings.
Maintained accurate records of incoming calls and visitor logs daily.
Provided administrative support to management, including filing and document preparation.