Tatum Buttigieg
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Superior communication skills, understanding of clients needs and sales closing rates.
Overview
4
4
years of professional experience
Work History
Sales Representative
Concentrix
08.2022 - 06.2023
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Implemented cross-selling strategies during client interactions leading to increased sales revenue from existing customers.
- Emphasized product specifications to meet customer needs.
- Described product highlights and benefits to help guide purchasing decisions.
Data Collector
Elemental Data Collection
02.2022 - 08.2022
- Enhanced data accuracy by conducting thorough field research and collecting precise data points.
- Guaranteed timely submission of accurate data by diligently adhering to project timelines and goals.
- Ensured high-quality data acquisition by strictly following guidelines and maintaining meticulous attention to detail.
- Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
Sales Representative
The Sydney Call Centre
09.2019 - 12.2021
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Sales Agent
Sekuremerchants
01.2021 - 11.2021
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Enhanced product knowledge through continuous training and professional development opportunities.
Education
Adult Learning Program
Nova Scotia Community College
Sydney, NS05.2025
Skills
- Sales Development
- Customer Service
- Client Account Management
- Cold-Calling
- Product and Service Sales
- Interpersonal Communication Skills
Timeline
Sales Representative
Concentrix
08.2022 - 06.2023
Data Collector
Elemental Data Collection
02.2022 - 08.2022
Sales Agent
Sekuremerchants
01.2021 - 11.2021
Sales Representative
The Sydney Call Centre
09.2019 - 12.2021
Adult Learning Program
Nova Scotia Community College
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