Tatsunari Nakano
Moncton,NB
Summary
144 Bonaccord st,, Moncton, New Brunswick, E1C 5L6 PROFESSIONAL SUMMARY Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nurse Aid
ENBITO corporation
01.2023 - 07.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Media moderator
Teleperformance Malaysia Sdn Bhd
03.2020 - 09.2022
- Moderated traumatic, sensitive and potentially offensive content to promote safe environment for users.
- Reviewed, classified or eliminated highly sensitive content uploaded by users to meet defined social media parameters.
Customer service officer
Aktio corporation
10.2018 - 03.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Hotel’s Concierge
Dive, Inc
04.2017 - 10.2017
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Restaurant Server
Hotel’s Restaurant, Unimat Precious
04.2016 - 03.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor’s degree - British And American Studies
Kyoto University of Foreign Studies
Kyoto, Japan03.2016
Skills
- Patient Education
- General Housekeeping Abilities
- Grooming and Bathing Assistance
- Supporting Personal Needs
- Recording Vital Signs
Certification
Nursing care aid skill training
Caregiver induction training
CPR&FIRST AID (BLS)
Volunteer work
Special Needs care Ho Chi Minh, Vietnam (1week)
Medical Hanoi, Vietnam (2weeks)
Taking care of Vietnamese children who have disabilities in the hospital.
Timeline
Nurse Aid
ENBITO corporation
01.2023 - 07.2023
Media moderator
Teleperformance Malaysia Sdn Bhd
03.2020 - 09.2022
Customer service officer
Aktio corporation
10.2018 - 03.2019
Hotel’s Concierge
Dive, Inc
04.2017 - 10.2017
Restaurant Server
Hotel’s Restaurant, Unimat Precious
04.2016 - 03.2017
Bachelor’s degree - British And American Studies
Kyoto University of Foreign Studies
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