Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tatriena Molloy

Etobicoke,ON

Summary

Customer-focused service industry associate with several years of experience in food service environments. Efficient and thorough in fast-paced settings and committed to quality. Excellent teamwork skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant Worker

Tallawah Restaurant
Toronto, Ontario
12.2021 - 07.2024
  • Provided quality customer service with a friendly attitude.
  • Followed health code regulations when handling food items safely.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Conducted daily inventory checks to ensure adequate product was available.
  • Prepared food items such as salads, sandwiches, desserts, as needed.
  • Ensured all dishes were prepared according to restaurant standards.

Barista

Starbucks
Toronto, Ontario
06.2019 - 11.2021
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated POS systems and collected payments form clients .
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Adhered to health department regulations concerning sanitation standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Customer Service Representative

Money Mart
Lloydminster, Alberta
11.2013 - 05.2019
  • Provided accurate information about products and services to customers.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Answered customer inquiries via phone, email, and chat.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Restaurant Team Member

Mom's Jerk
Toronto, Ontario
07.2010 - 11.2013
  • Performed opening side work duties including setting up dining area for guests arrival.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Communicated effectively with kitchen staff regarding customer orders and special requests.
  • Replenished condiments and other supplies at tables and stations.

Education

Bachelor of Arts - Mental Health And Addictions

Seneca College of Applied Arts And Technology
North York, ON
04-2028

Associate of Arts - Mental Health And Addictions

Mohawk College of Applied Arts And Technology
Hamilton, ON
04-2025

Community & Justice Service Diploma - Justice Studies

Humber College
Toronto, ON
04-2013

Skills

  • Beverage knowledge
  • POS System Operation & Sales
  • Problem-solving capabilities
  • Food safety understanding & handling
  • High volume production capability
  • Time Management

Certification

  • Smart Serve
  • Food Handler's Certificate

Timeline

Restaurant Worker

Tallawah Restaurant
12.2021 - 07.2024

Barista

Starbucks
06.2019 - 11.2021

Customer Service Representative

Money Mart
11.2013 - 05.2019

Restaurant Team Member

Mom's Jerk
07.2010 - 11.2013

Bachelor of Arts - Mental Health And Addictions

Seneca College of Applied Arts And Technology

Associate of Arts - Mental Health And Addictions

Mohawk College of Applied Arts And Technology

Community & Justice Service Diploma - Justice Studies

Humber College

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Tatriena Molloy