Tatianna Lee-Pintor
Calgary,Canada
Summary
Experienced in office administration, data organization, proofreading, database management, and word processing. Strong organizational skills and ability to handle multiple tasks efficiently. Proficient in utilizing software programs and systems to streamline operations and enhance productivity. Detail-oriented professional delivering accurate and error-free work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Private Nanny
Tamara Colquhoun
Calgary, AB, Canada
07.2017 - 01.2019
- Promoted language development skills through reading and storytelling
- Helped develop the family's schedule to maintain household order
- Organized activities that enhanced children's physical, emotional and social well-being
- Made healthy snacks and meals for the child
- Established and maintained a safe play environment for the children
- Closely monitored children's play activities to verify safety
- Communicated with parents about daily activities and behaviors
- Coordinated field trips to local parks, fire stations and zoos
Customer Service Representative
Monster Mini Golf
Calgary, AB, Canada
08.2015 - 01.2019
- Greeted customers entering the store to what each customer wanted or needed
- Politely assisted customers in person and via telephone
- Provided an elevated customer experience to generate a loyal clientele
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Managed the POS station, handling customer transactions - purchases, redemptions and inquiries
Education
Medical Office Assistant - Medical Social Work
Medical Office Reception College
Calgary 01.2019
High school Diploma -
Father Lacombe School
Calgary 07.2017
Skills
- Detail-oriented
- Exceptional organizational skills
- Active listener
- Schedule creation and maintenance
- Self-sufficient
- Positive attitude
- Approachable
- Relationship building
- Infant care experience
- Schedule management
- Toddler care experience
- Activity planning
- Positive reinforcement
- Emotional support
- CPR training
- Behavior modeling
- Safety consciousness
- Behavior management techniques
- Conflict resolution
- Attention to detail
- First aid
- Teamwork and collaboration
Languages
English
Native or Bilingual
Certification
- Microsoft Word, 2019
- Microsoft Excel, 2019
- High School Diploma, 2019
- Red Cross First Aid, 2019
- Pro Serve, 2019
Timeline
Private Nanny
Tamara Colquhoun
07.2017 - 01.2019
Customer Service Representative
Monster Mini Golf
08.2015 - 01.2019
Medical Office Assistant - Medical Social Work
Medical Office Reception College
High school Diploma -
Father Lacombe School