Summary
Overview
Work History
Education
Certification
Volunteer Work
Timeline
Generic

Tatianna Goldsney

Summary

  • Customer service and relationship building
  • Media relations including content development, media pitching and interview preparation
  • Engagement planning and community facilitation
  • Strategic and crisis communication planning
  • Project management, coordination and organization
  • Storytelling writing and copyediting
  • Media monitoring and reporting
  • Social media management

Overview

8
8
years of professional experience
1
1
Certification

Work History

Communications Manager - Public Relations

TELUS
09.2021 - Current
  • Lead media relations and communication plans from development through to execution for various initiatives, including new technology launches and corporate partnerships
  • Coordinate with other business units, including Indigenous Relations and Government Relations, to develop key message materials, media pitches, media releases, media lists and post-launch analytics and KPI reports
  • Manage interviews and media preparation, including briefing document development and media training, with C-Suite and VP-level Executives
  • Act as primary media contact for urgent inquiries and interview opportunities with TELUS spokespeople
  • Act as project manager, creating comprehensive communication plans that include media and storytelling opportunities alongside managing budgets for cross-country programs
  • Provide crisis communication support for emergency network operations, including climate crises, across Canada
  • Develop sponsored content storyboards, draft materials and final written works for placement across various media outlets in Canada and the U.S.
  • Support event and communication coordination, including executive speaker commitments, with partner organizations across North America, including MaRS Discovery District, Spring Impact Capital and Mobile World Congress
  • Manage social media influencers and social media content calendars to support major campaigns


Key projects include:

  • CAPEX Investment Program, Communication Prime
  • Google Cloud Partnership, Public Relations Prime
  • Executive Thought Leadership Strategy for Network & Technology, Public Relations Prime
  • TELUS Business #StandWithOwners, Public Relations & Storytelling Project Manager
  • TELUS Pollinator Fund for Good, Communication, Marketing & Public Relations Prime

Consultant - Corporate & Public Affairs/ Engagement

Argyle
09.2018 - 06.2021
  • Created strategic communication plans for media and engagement events including key messaging documents that adhered to client objectives/goals based on research and insights
  • Developed detailed methodologies & comprehensive strategies for media, engagement and government relations proposals and presented to clients with professionalism
  • Copy edited engagement and communication content before production
  • Wrote news releases, media pitches, backgrounders and feature materials for use in media relations and community facilitations
  • Supported end-to-end of engagement events including logistics, facilitations, evaluation of data, analysis and reporting in What We Heard reports
  • Developed scope of work and accompanying budgets ranging from $5,000 to $1 million for client approval and for proposals using Function Point
  • Managed direct client communication, budget, internal staff, deadlines and deliverables for a variety of Canada-wide programs as project manager
  • Conducted media outreach and coordination of interview requests with crafted pitches and support documents for identified target publications
  • Responded to crisis communication matters 24/7 using strategic insights and based on knowledge of clients and current media landscape
  • Built client relationships and trust through effective and professional project management and transparent communication
  • Member of the internal communication 'Message Movers' team to provide ongoing support and messaging to internal staff

Key projects included:

  • ErinoakKids 2021 Marketing & Communication, Project Manager
  • UPS 2021 Marketing Communication, Project Manager and Media Relations Lead
  • Cannabis in Our Communities Phase 2, Pauktuutit, Communication Lead
  • Green Line LRT, City of Calgary, Communication Lead
  • North Hill Community Planning, Engagement & Communication Support
  • Moose Lake Together Campaign, Fort McKay First Nation, Media Relations Support

Communication & Events Coordinator

Graduate Students' Association, University of Calgary
07.2018 - 09.2018
  • Coordinated and executed approximately 20 student life events and promotions per month, while managing a $45,000 budget and event insurance/waivers
  • Developed video content and written materials for the GSA website, digital signage and the weekly News & Views newsletter
  • Managed and developed content for social media platforms for event advertising


Key projects included:

  • 2017/2018 Annual Report, Video Editor
  • 2018 Graduate Student Life Calendar, Event Planner

Corporate Communications Co-op Student

The Calgary Airport Authority
08.2017 - 06.2018
  • Storyboarded, filmed, edited using Adobe Creative Suite and coordinated logistics for video projects
  • Worked with airport stakeholders to coordinate airline inaugural events
  • Planned and designed internal and community initiatives
  • Used time efficient skills to meet deadlines for developing news releases and communication materials for internal and external stakeholders
  • Developed communication plans for various internal and external clients that included objectives, key messages, audiences, short and long-term goals, effective budgets, individualized tactics and ideas to improve team collaboration

Key projects included:

  • Holiday Music Program, Event Coordinator
  • Women of Aviation Pink Paper Plane Challenge, Program Manager
  • Denver Inaugural Flight Celebration with WestJet, Event Manager
  • Mexico City Inaugural Flight Celebration with WestJet, Event Manager
  • Holiday Travel Tips, Video Editor
  • Passenger Flows, Video Editor

Education

Bachelor of Communication - Journalism

Mount Royal University
Calgary, Alberta
06-2019

Certificate of Achievement - International Communication

Mount Royal University
Calgary, Alberta
01-2019

Certificate of Extension - Event Management

Mount Royal University
Calgary, Alberta
01-2020

Certification

Foundations in Public Participation, IAP2 (2018)

Volunteer Work

Board Member, Airdrie Housing Limited, 01/24 to present


Community Services Advisory Board Member, City of Airdrie, 01//21 to 12/31/23

Timeline

Communications Manager - Public Relations

TELUS
09.2021 - Current

Consultant - Corporate & Public Affairs/ Engagement

Argyle
09.2018 - 06.2021

Communication & Events Coordinator

Graduate Students' Association, University of Calgary
07.2018 - 09.2018

Corporate Communications Co-op Student

The Calgary Airport Authority
08.2017 - 06.2018

Bachelor of Communication - Journalism

Mount Royal University

Certificate of Achievement - International Communication

Mount Royal University

Certificate of Extension - Event Management

Mount Royal University
Tatianna Goldsney