Media relations including content development, media pitching and interview preparation
Engagement planning and community facilitation
Strategic and crisis communication planning
Project management, coordination and organization
Storytelling writing and copyediting
Media monitoring and reporting
Social media management
Overview
8
8
years of professional experience
1
1
Certification
Work History
Communications Manager - Public Relations
TELUS
09.2021 - Current
Lead media relations and communication plans from development through to execution for various initiatives, including new technology launches and corporate partnerships
Coordinate with other business units, including Indigenous Relations and Government Relations, to develop key message materials, media pitches, media releases, media lists and post-launch analytics and KPI reports
Manage interviews and media preparation, including briefing document development and media training, with C-Suite and VP-level Executives
Act as primary media contact for urgent inquiries and interview opportunities with TELUS spokespeople
Act as project manager, creating comprehensive communication plans that include media and storytelling opportunities alongside managing budgets for cross-country programs
Provide crisis communication support for emergency network operations, including climate crises, across Canada
Develop sponsored content storyboards, draft materials and final written works for placement across various media outlets in Canada and the U.S.
Support event and communication coordination, including executive speaker commitments, with partner organizations across North America, including MaRS Discovery District, Spring Impact Capital and Mobile World Congress
Manage social media influencers and social media content calendars to support major campaigns
Key projects include:
CAPEX Investment Program, Communication Prime
Google Cloud Partnership, Public Relations Prime
Executive Thought Leadership Strategy for Network & Technology, Public Relations Prime
TELUS Business #StandWithOwners, Public Relations & Storytelling Project Manager
TELUS Pollinator Fund for Good, Communication, Marketing & Public Relations Prime
Consultant - Corporate & Public Affairs/ Engagement
Argyle
09.2018 - 06.2021
Created strategic communication plans for media and engagement events including key messaging documents that adhered to client objectives/goals based on research and insights
Developed detailed methodologies & comprehensive strategies for media, engagement and government relations proposals and presented to clients with professionalism
Copy edited engagement and communication content before production
Wrote news releases, media pitches, backgrounders and feature materials for use in media relations and community facilitations
Supported end-to-end of engagement events including logistics, facilitations, evaluation of data, analysis and reporting in What We Heard reports
Developed scope of work and accompanying budgets ranging from $5,000 to $1 million for client approval and for proposals using Function Point
Managed direct client communication, budget, internal staff, deadlines and deliverables for a variety of Canada-wide programs as project manager
Conducted media outreach and coordination of interview requests with crafted pitches and support documents for identified target publications
Responded to crisis communication matters 24/7 using strategic insights and based on knowledge of clients and current media landscape
Built client relationships and trust through effective and professional project management and transparent communication
Member of the internal communication 'Message Movers' team to provide ongoing support and messaging to internal staff
UPS 2021 Marketing Communication, Project Manager and Media Relations Lead
Cannabis in Our Communities Phase 2, Pauktuutit, Communication Lead
Green Line LRT, City of Calgary, Communication Lead
North Hill Community Planning, Engagement & Communication Support
Moose Lake Together Campaign, Fort McKay First Nation, Media Relations Support
Communication & Events Coordinator
Graduate Students' Association, University of Calgary
07.2018 - 09.2018
Coordinated and executed approximately 20 student life events and promotions per month, while managing a $45,000 budget and event insurance/waivers
Developed video content and written materials for the GSA website, digital signage and the weekly News & Views newsletter
Managed and developed content for social media platforms for event advertising
Key projects included:
2017/2018 Annual Report, Video Editor
2018 Graduate Student Life Calendar, Event Planner
Corporate Communications Co-op Student
The Calgary Airport Authority
08.2017 - 06.2018
Storyboarded, filmed, edited using Adobe Creative Suite and coordinated logistics for video projects
Worked with airport stakeholders to coordinate airline inaugural events
Planned and designed internal and community initiatives
Used time efficient skills to meet deadlines for developing news releases and communication materials for internal and external stakeholders
Developed communication plans for various internal and external clients that included objectives, key messages, audiences, short and long-term goals, effective budgets, individualized tactics and ideas to improve team collaboration
Key projects included:
Holiday Music Program, Event Coordinator
Women of Aviation Pink Paper Plane Challenge, Program Manager
Denver Inaugural Flight Celebration with WestJet, Event Manager
Mexico City Inaugural Flight Celebration with WestJet, Event Manager
Holiday Travel Tips, Video Editor
Passenger Flows, Video Editor
Education
Bachelor of Communication - Journalism
Mount Royal University
Calgary, Alberta
06-2019
Certificate of Achievement - International Communication
Mount Royal University
Calgary, Alberta
01-2019
Certificate of Extension - Event Management
Mount Royal University
Calgary, Alberta
01-2020
Certification
Foundations in Public Participation, IAP2 (2018)
Volunteer Work
Board Member, Airdrie Housing Limited, 01/24 to present
Community Services Advisory Board Member, City of Airdrie, 01//21 to 12/31/23
Timeline
Communications Manager - Public Relations
TELUS
09.2021 - Current
Consultant - Corporate & Public Affairs/ Engagement
Argyle
09.2018 - 06.2021
Communication & Events Coordinator
Graduate Students' Association, University of Calgary
07.2018 - 09.2018
Corporate Communications Co-op Student
The Calgary Airport Authority
08.2017 - 06.2018
Bachelor of Communication - Journalism
Mount Royal University
Certificate of Achievement - International Communication