Compassionate Direct Care Worker with experience supporting adolescents in a behavioral health group home. Skilled in crisis de-escalation, behavior intervention, medication administration, and maintaining a structured, trauma-informed environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Diamondale Adolescent Care Facility
01.2022 - Current
Monitor resident interactions and implement safety measures to protect well-being.
Implement de-escalation techniques to effectively manage crises.
Administer medication and provide first aid
Complete logs and incident reports to maintain compliance and facilitate analysis.
Conduct regular safety checks of the facility and report maintenance needs.
Assist in crisis intervention by employing therapeutic communication techniques.
Caregiver
IHSS
Lancaster, CA
01.2018 - Current
Facilitate daily living activities, including meal preparation, hygiene assistance, and mobility support.
Maintain accurate records of client progress and changes in health status for review.
Engage patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintain a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assist patients with self-administered medications.
Transport patients to and from appointments and outings.
Customer Service Representative
NETbilling
01.2019 - 01.2022
Strengthened communication and conflict resolution skills