Tatiana Eva Shobaki
Mississauga,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cabin Crew Member
Air Canada
02.2020 - Current
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Checked personnel for safety equipment.
- Give First Aid and Oxygen and handle all emergency procedures
- Greet passengers and give safety briefings to assigned seatings
- Complete administrative reports
Workforce Specialist
Agropur Cooperative
07.2021 - 07.2022
- Responsible for developing, implementing and monitoring a complex work and vacation schedule for all full-time, part-time staff, and ensuring the plant is fully staffed 24/7
- Consulted with Operations to develop staffing requirements by setting thresholds for overhead, special assignments, time-off, overtime, and absences
- Scheduled all plant department employees for upcoming shifts, after communicating and collaborating with various internal/external stakeholder
- Provided Vacation/ Training forecasts to management to determine labour shortage/ staffing, etc
- Prepared and conduct annual vacation bid for full time staff; receive,and approve vacation/LOA/personal day requests
- Knowledge of collective agreements and employee standards working with union,and determine overtime/ vacation and job bids eligibility based on seniority
- Responsible for monitoring staff time, including: vacation time, lieu time, shift changes, sick time,banking of stat time, etc
- Investigation:
- Led investigations into concerns raised by management or employees
- Reviewed and analyzed employee records to identify any misconducts
- Conducted inspections and interviewed employees to assess of misconduct violations
- Ensured confidentiality of sensitive information throughout the investigation
- Handled evidence according to protocol; and recorded the investigation entirety
- Detected fraudulent patterns and systemic program abuse through various investigative methods and procedures
- Communicated findings through comprehensive reports to management and the union presenting case evidence/ proof as necessary
- Labour Relations:
- Acted as Liaison between the union and employee complaints, grievances, and pay related issues
- Consulted with Human resources to ensure issues were resolved as per the Collective Bargaining Agreement and human resources guidelines
- Researched and prepared pre-negotiation collective agreement research, and identified policy reevaluation for negotiations
- Maintained effective employee relations consultation, guiding supervisors in resolving identified problems while maintaining positive employee relations
- Ensured compliance with applicable legislative requirements and collective agreements for all unionized employees
- Training :
- Monitored Performance of the production plant for management reports, including: productivity, overtime, training, and other key resource metrics
- Managed real time adjustments to employees schedules due to resource/ business changes
- Facilitated training for employees and conduct Train the Trainer sessions, determine schedule needs and train accordingly
- Forecasted training needs based on available date, track current training and update training records consistently
- Assisted with analyzing training needs, design of learning objectives
- Disability Case Management :
- Processed and manage all STD/LTD claims, along with obtaining the necessary medical evidence within the required timelines
- Maintained effective communications with all stakeholders to manage disability related leaves and facilitate timely, successful RTW and stay at work programs
- Collaborated with Team Members, Managers, Insurers, and internal Stakeholders to coordinate RTW provisions including modified work schedules, workplace accommodation, and transitional work opportunities
- Managed RTW cases/programs ; Review claims, address RTW barriers, and collection of benefit contribution Onboarding
- Arranged postings of job vacancies, process applications and reviews for union seniority, prerequisites, etc
- Provided Onboarding to new hires through facilitating Orientation and training sessions, updated records on Workday and Kronos, and maintained records
- Payroll:
- Prepared, documented, maintained and monitored weekly payroll hours for submission via Kronos
- Updated and verified time and attendance hours weekly, balance for hourly payroll input
- Corrected any discrepancies on employees pay stub , and ensured corrections are added on next paystub
- Entered all vacations/personal days/ LOB in Kronos weekly for all departments
- Validated overtime and banking of statutory holidays within employees accruals
- Payroll:
- Prepared, documented, maintained and monitored weekly payroll hours for submission via Kronos
- Updated and verified time and attendance hours weekly, balance for hourly payroll input
- Corrected any discrepancies on employees pay stub , and ensured corrections are added on next paystub
- Entered all vacations/personal days/ LOB in Kronos weekly for all departments
- Validated overtime and banking of statutory holidays within employees accruals
Registration Clerk
Covid Flu Clinic, Scarborough Health Network
02.2021 - 09.2021
- Registered patients using province-wide database called Covax
- Booked and calling patients based on availability
- Screened and ensuring patients meet eligibility criteria
- Managed flow of patients through out the clinic
- Monitored patients for any adverse reactions
- Supported clinical staff with their operational needs
Business Expansion Project Manager
Passport Health
05.2018 - 03.2020
- Developed and implemented business plans and marketing strategies with the Director of Business Expansion
- Researched new expansion opportunities and relocations to increase business visibility across Canada
- Executed expansion projects onsite across Canada and USA for over 35 clinics
- Negotiated lease contracts, lease renewals, and handled all financial deposit submissions
- Implemented and maintained budgets ,expense reports, and project schedules
- Implemented a variety of databases to collect data,and compile information for research procedures
- Planned and coordinated all clinical and logistic launches, nurse training seminars, and conferences
- Analyzed monthly sales to identify product lines that needed additional promotion in order to maximize profits
- Designed workspaces according to corporate, clinical, and operational requirements
- Developed various procedures to support the day-to-day operational activities, and project requirements
- Created training materials, presentations, and website contents for new and renovated facilities
- Completed monthly Health & safety inspections of 35 clinics to ensure policies and procedures were adhered to
- Ensured compliance with provincial and federal laws, health and safety and other statutory regulations
- Trained over 30 employees on operational procedures, regulatory and compliance procedures
- Set IT equipments and troubleshoot any technical issues on-site
- Developed strong working relationships with numerous stakeholders; management, employees, vendors, suppliers, and regulatory body
- Communicated project statuses with internal and external stakeholders
- Renewed city permits, building permits, business licenses, and more
Education
Project Management Professional (PMP) Project Management Institute Lean Six Sigma Green Belt Certificate Six Sigma Global Institute -
Diploma - Business Administration - Human Resources
George Brown College
Bachelor of Human Resources & Labour Relations - undefined
Athabasca University
Skills
- Proficient in Project management methodologies :
- Agile ,Waterfall, Kanban, Agile Documentation, Agile Estimation, Scrum, and lean six sigma management, and change management methodologies
- Proficient in Microsoft Office 365 (Word, Powerpoint, Excel, Outlook, Project, Access )
- Experienced in Workday, Kronos, OPERA Property Management System, Micros system and moderate knowledge of HRIS, AutoCad, SQL, One-eighty System and Adobe
Affiliations
7 years of full cycle project management, PMP Certified, 15 years of customer service, and 10 years of administrative expertise
Strong background in project management with expertise in safety protocol adherence, regulations and policies, business development, operations, and inventory control
Strong communicator with ability to interact well with others in a courteous, warm, verbally articulate and professional manner
Adaptable to new environments, while successfully managing a wide range of tasks and varying workloads.
High personal standards of honesty and ability to keep business matters confidential
Certification
- PMP - 2022
Timeline
Workforce Specialist
Agropur Cooperative
07.2021 - 07.2022
Registration Clerk
Covid Flu Clinic, Scarborough Health Network
02.2021 - 09.2021
Cabin Crew Member
Air Canada
02.2020 - Current
Business Expansion Project Manager
Passport Health
05.2018 - 03.2020
Project Management Professional (PMP) Project Management Institute Lean Six Sigma Green Belt Certificate Six Sigma Global Institute -
Diploma - Business Administration - Human Resources
George Brown College
Bachelor of Human Resources & Labour Relations - undefined
Athabasca University
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