Tatiana Tim
Los Angeles
Summary
Energetic and dedicated professional with a diverse background in financial analysis and healthcare administration, now eagerly seeking to bring exceptional service and organizational expertise to the restaurant industry. Armed with a Bachelor of Science in Biology from UCLA and a Master of Science in Health Science from Western University of Health Sciences, I have honed a unique skill set that blends meticulous attention to detail with a passion for customer satisfaction. I am eager to apply my diverse skill set and unwavering commitment to customer satisfaction to deliver memorable dining experiences. With a passion for excellence and a track record of success, I am confident in my ability to exceed expectations and contribute to the success and reputation of your establishment.
Overview
10
10
years of professional experience
Work History
Financial Analyst
Cedars-Sinai Medical Center
09.2021 - Current
- Spearheads the audit, billing and recovery of owed receivables related to organ procurement
- Audit identified and recovered +$150,000 owed charges
- Conducts ongoing maintenance and financial assessment of organ rate changes, including calculating projected expense and volume of organs for future fiscal years
- Evaluates and develops financial models and reports for comparative analysis between principal vendors for organ procurement processes
- Efforts ensure the standardization, accuracy, and compliance of data reporting in data-driven work projects -Secures financial clearance for all transplanted heart and lung transplant service requests for 200+ patient accounts
Patient Service Representative
Cedars-Sinai Medical Center
09.2020 - 09.2021
- Secured financial clearance for both outgoing and internal services (diagnostic exams, procedures, consultations) for all Cedars-Sinai cerebrospinal leak patients (100+ accounts).
- Managed and reconciled expense reports via Concur -Coordinated diagnostic imaging services for pre-operative and post-operative planning
Surgical Coordinator
Eyesthetica- Oculofacial Plastic and Cosmetic Surgery Center
03.2019 - 09.2020
- Responsible for driving increased cosmetic sales; sold over $600,000 in cosmetic surgery sales in 1.5+ years
- Devised and implemented marketing strategies to drive leads and increase cosmetic sales (harnessed various social media accounts to promote practice's cosmetic services/special offers/announcements and created a high-performing email marketing campaign)
- Performed insurance verification, relayed insurance benefit details, calculated and collected coinsurance/copays/deposits/payment, and obtained authorization for office and outpatient services
- Scheduled aesthetic, non-surgical, and reconstructive, office and hospital based medical procedures utilizing appropriate CPT and ICD 10 codes
- Acted as the physician liaison and helped physicians form, grow, and maintain relationships with referring physicians and facilities to expand their healthcare network
Executive Assistant
California Heart and Lung Surgery Center
11.2017 - 08.2018
- Prepared legal documents (depositions, expert reports) and conducted research to support Executive's medical malpractice cases
- Managed executive's daily appointment schedule and calendar by coordinating meetings, teleconferences, and travel (including comprehensive/detailed itineraries)
Executive Assistant
Former United Nations Ambassador
09.2016 - 11.2017
- Acted as a point of contact between the Ambassador's office and various government agencies, NGOs, and international organizations
- Maintained an organized filing system for diplomatic documents, ensuring quick retrieval and information accuracy.
- Drafted, edited, and proofread official correspondence, speeches, and reports on behalf of the Ambassador, ensuring precision and clarity.
Server
Boiling Crab
09.2015 - 08.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Cashier
UCLA Bearwear
09.2014 - 06.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - Biology
University of California
Los Angeles, CAMaster of Science - Health Science
Western University of Health Sciences
Skills
- Advanced knowledge of commercial government payor reimbursement structures, DX codes, CPT, HCPC codes, EPIC, NextGen, SAP Concur
- Well versed with Windows and OS X, Sharepoint, Microsoft Office Suite (Excel VLOOKUP, pivot tables), SQL, Tableau
- Financial and operational reporting
- MS Office Suite
- Data Collection & Research
- Advanced computer skills
- Research and Data Analysis
- Financial software
- Report Generation
- Bookkeeping
- Expert in customer relations
- Cash Flow Management
Volunteer Experience
- California Hospital Medical Center, Cope Clinical Care Internship, 05/2017, 02/2018, Helped patients by obtaining needed services from nurses, physicians, and other hospital personnel, Obtained and recorded patients' vital signs, delivered meals, assisted CNAs with re-adjustment of patients' position
- UCLA Global Brigades- Nicaragua, 09/2015, 06/2018, Shadowed licensed physicians during patient consultation sessions, Held public health workshops for the children in the community
- UCI Medical Center, Patient Care Consultant, 09/2011, 09/2015, Maintained patient accounts by obtaining, recording, and updating personal information, Arranged discharges by notifying business office and patient transporter service
Timeline
Financial Analyst
Cedars-Sinai Medical Center
09.2021 - Current
Patient Service Representative
Cedars-Sinai Medical Center
09.2020 - 09.2021
Surgical Coordinator
Eyesthetica- Oculofacial Plastic and Cosmetic Surgery Center
03.2019 - 09.2020
Executive Assistant
California Heart and Lung Surgery Center
11.2017 - 08.2018
Executive Assistant
Former United Nations Ambassador
09.2016 - 11.2017
Server
Boiling Crab
09.2015 - 08.2016
Cashier
UCLA Bearwear
09.2014 - 06.2015
Bachelor of Science - Biology
University of California
Master of Science - Health Science
Western University of Health Sciences
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