Tatiana McNeill
Toronto,ON
Summary
Seasoned restaurant worker with a passion for providing memorable experiences to guests. Adept at upselling high-profit items using superb food and beverage knowledge. Committed to fostering repeat business through excellent personalized-customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Maramo Family Catering
08.2023 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serve food and beverages promptly with focused attention to customer needs.
- Assist in setting up the dining space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Buss and reset tables to keep dining room and work areas clean.
Pastry Chef
Sugarmami
01.2022 - Current
- Deliver top quality customer service to accommodate consumer needs.
- Effectively manage multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Personalized creations for holidays, weddings, graduations, and other events.
- Create unique dessert offerings to drive small business growth.
Pastry Chef
Bar St.Lo
08.2021 - 07.2023
- Created a seasonal menu using fresh local ingredients from the St.Lawrence Market.
- Collaborated with Executive Chef and Bar Manager on pre fixe menus, ensuring a pleasurable dining experience.
- Implemented portion control measures that lowered costs without compromising product quality or customer satisfaction.
- Fostered a culture of teamwork within the pastry department, promoting collaboration among staff members towards shared goals.
Bakery Supervisor
Letterbox Doughnuts
12.2020 - 08.2021
- Worked with POS system to place orders, manage bills and handle pickups.
- Received, logged and inspected shipments for quality and accuracy.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Performed opening and closing duties for department, maintaining an organized workspace.
Education
Baking And Pastry Arts Management
George Brown College
Toronto, ON05.2018
Skills
- High volume restaurant service
- Fine dining food preparation
- POS, including cash handling
- Food and beverage knowledge
- Verbal and written communication
- Excellent multitasking and prioritization
- Guest engagement
- Memory retention
- Detail oriented
- Adaptable
- Teamwork and Collaboration
- Friendly, positive attitude
Certification
Smart Serve
Food Handling
First Aid & CPR Level C
Timeline
Server
Maramo Family Catering
08.2023 - Current
Pastry Chef
Sugarmami
01.2022 - Current
Pastry Chef
Bar St.Lo
08.2021 - 07.2023
Bakery Supervisor
Letterbox Doughnuts
12.2020 - 08.2021
Baking And Pastry Arts Management
George Brown College
Smart Serve
Food Handling
First Aid & CPR Level C
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