Tatiana Lester
Los Angeles,CA
Summary
Dedicated security professional with a proven track record at GardaWorld Security, enhancing safety and ensuring efficient operations. Expert in CCTV monitoring and emergency response, coupled with exceptional communication skills. Improved team efficiency by 20% through innovative workflow processes. Certified in first aid, demonstrating reliability and a strong work ethic in high-stakes environments.
Overview
7
7
years of professional experience
Work History
Security Guard
GardaWorld Security
06.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Security Guard/Janitorial Worker
ANS Security
09.2021 - 05.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Dusted surfaces, ledges, fixtures and furniture.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
Cashier
Superior Grocers
07.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Security Officer
Securitas Security Services
08.2020 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Post 1/Perimeter/Supervisor
Allied Universal Security Services
04.2019 - 03.2021
- Coordinated team activities to ensure project deadlines were met.
- Improved team efficiency by implementing new workflow processes.
- Monitored employee performance for adherence to company standards.
- Enhanced productivity with daily team briefings and feedback sessions.
- Escorted homeless citizens off property while maintaining a safe distance.
LA's Best
LAUSD School Board District
06.2018 - 01.2019
Education
Santee Educational Complex
Los Angeles, CASunburst Youth Academy
Los Alamitos, CAHigh School Diploma -
Abram Friedman Occupational Center
Los Angeles, CA06-2017
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- CCTV monitoring
- Emergency response
- Incident reporting
- First aid certified
- Reliability
Timeline
Security Guard
GardaWorld Security
06.2023 - Current
Cashier
Superior Grocers
07.2022 - 01.2023
Security Guard/Janitorial Worker
ANS Security
09.2021 - 05.2023
Security Officer
Securitas Security Services
08.2020 - 08.2022
Post 1/Perimeter/Supervisor
Allied Universal Security Services
04.2019 - 03.2021
LA's Best
LAUSD School Board District
06.2018 - 01.2019
Santee Educational Complex
Sunburst Youth Academy
High School Diploma -
Abram Friedman Occupational Center
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