Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Lamas

Folsom

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated student interested in applying excellent communication and interpersonal skills. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

3
3
years of professional experience

Work History

Behavior Technician

Able Kids
02.2023 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
  • Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
  • Developed and implemented reinforcement systems to encourage positive behaviors.

Barista

Starbucks
08.2021 - 02.2023
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Collected payments and provided accurate change.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Hostess

Dancing Tomato Cafe
04.2021 - 08.2021
  • Monitored dining area to assess server capacity and estimate wait times.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Education

Some College (No Degree) - Psychology

Folsom Lake College
Folsom, CA

Yuba City High School
Yuba City, CA
06.2022

Skills

  • Safe Food Handling Practices
  • Product Displays
  • Cash Handling
  • Detail-Oriented
  • Calm Under Pressure
  • Active Listener
  • Solid Problem Solver
  • Positive Reinforcement
  • Skill Development
  • Behavior Management

Timeline

Behavior Technician

Able Kids
02.2023 - Current

Barista

Starbucks
08.2021 - 02.2023

Hostess

Dancing Tomato Cafe
04.2021 - 08.2021

Some College (No Degree) - Psychology

Folsom Lake College

Yuba City High School
Tatiana Lamas