Tatiana Kloster
Lethbridge,AB
Summary
Experienced learning design professional with a successful track record in creating inclusive and human-centered educational programs. Recognized for cultivating collaborative, human-centered environments that empower teams to achieve impactful outcomes through innovative strategies. Adaptable and flexible, consistently aligning with evolving organizational needs and priorities. Proficient in in creating impactful curricula and incorporating pedagogically sound technology to foster dynamic, student-centered learning.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Learning Experience Designer
Lethbridge Polytechnic
05.2021 - Current
- Spearheaded comprehensive program review processes by gathering stakeholder feedback (students, faculty, industry) and analyzing curriculum data, resulting in enhanced program quality and strategic alignment.
- Led two diverse teams—one unionized and one non-unionized—to successfully implement program initiatives, fostering a cohesive environment through transparent communication and inclusive collaboration, while embracing a growth mindset to mentor team members and refine my own leadership style.
- Led and collaborated on multi-phase projects (e.g., Integrated Student Supports) by managing timelines, facilitating cross-departmental collaboration, and ensuring on-time, high-quality deliverables.
- Provided end-to-end instructional design consulting by mapping project blueprints, coordinating with Instructional Designers, and conducting rigorous quality checks to deliver impactful, learner-centric courses.
- Facilitated dynamic workshops and sessions to empower faculty, share best practices, and support institutional initiatives—fostering continuous improvement in teaching methods and program delivery.
- Advised Program Leaders on operational viability for new or updated programs, ensuring alignment with accreditation standards, credit requirements, and cross-program impacts while maintaining academic excellence.
- Developed innovative curriculum frameworks and resources (including blogs, podcasts, and technology integrations) elevating instructional effectiveness and learner engagement.
Instructional Designer, Writing Centre
MacEwan University
08.2018 - 05.2021
- Led a diverse team of peer tutors, providing ongoing guidance and mentorship to elevate the quality of writing support for hundreds of MacEwan students.
- Developed and facilitated interactive training sessions for faculty and students, fostering an engaging and inclusive learning environment.
- Created university-wide tutorials on academic success topics, broadening access to crucial study skills and resources.
- Spearheaded an online learning case study project for the School of Business, introducing podcasts as core module components and cultivating partnerships with internal and external stakeholders.
- Designed interculturally responsive content and assessments for Global Health Perspectives (HLST400), enabling students to build a thriving, collaborative online community.
- Expanded faculty’s fluency in educational technology through personalized one-on-one consultations and group sessions, accelerating adoption of innovative digital tools.
- Promoted a blended learning community to foster peer learning and collaboration among faculty, leading to shared best practices and continuous improvement.
- Co-founded a collaborative think tank of faculty and instructional designers, fueling the development and implementation of cutting-edge instructional design strategies.
Writing and Learning Consultant
Northern Alberta Institute of Technology
09.2015 - 08.2018
- Provided holistic face-to-face and online writing tutoring for a diverse student population—including ESL, academic upgrading, and learners with disabilities—by pinpointing key writing challenges and delivering tailored feedback, tools, and strategies for independent growth.
- Developed and delivered Grammar Crash Workshops for English as an Additional Language (EAL) students, enhancing language proficiency through targeted exercises and practical learning tactics.
- Led a cross-functional team in creating e-learning modules for undergraduate students, leveraging rapid authoring tools and outcome-based design to ensure high-impact digital learning experiences.
- Initiated institute-wide needs assessments to identify critical knowledge gaps in writing, math, and learning strategies, shaping focused interventions that improved academic success rates.
- Researched and implemented Articulate Rise as the primary rapid authoring software, streamlining e-learning development and expanding online course offerings.
- Facilitated faculty focus groups to collect feedback and data for needs assessments, refining module design and aligning e-learning solutions with institutional goals.
- Designed and developed outcome-based e-learning modules using Articulate and Storyline, increasing learner engagement and improving program-wide instructional efficacy.
Language Instructor for Newcomers to Canada
NorQuest College
03.2016 - 06.2016
- Delivered language instruction to support newcomers’ transition into Canadian life, utilizing trauma-informed techniques to foster a secure and inclusive learning environment.
- Employed diverse teaching methods—from interactive discussions and brainstorming sessions to field trips and group projects—to accommodate various learning preferences and enhance engagement.
- Developed authentic classroom activities that integrated educational technology, ensuring practical, real-world language application and skill development.
- Conducted regular needs assessments, tailoring teaching methods, materials, and pacing to effectively meet learners’ evolving requirements.
English for Academic Purposes Instructor
University of Alberta
01.2013 - 12.2015
- Facilitated English for Academic Purposes classes to international students, planning and delivering lessons tailored to undergraduate level.
- Developed targeted learning activities to enhance academic language performance, employing authentic materials and varied assessment strategies.
- Coached students in effective learning approaches, empowering them to identify and adopt study strategies aligned with their academic objectives.
- Collaborated with the Writing Specialist to extend a collaborative learning environment beyond the classroom, fostering continuous language development.
- Attended and contributed to ongoing training sessions, staying current with best practices and pedagogical innovations.
Technical Writer
University of Alberta
01.2015 - 09.2015
- Provided high-level editing and formatting for academic journals and conference submissions, as well as thorough editing and proofreading for graduate thesis projects.
- Conducted graduate-level workshops and tutorials on advanced writing techniques, equipping students with the skills needed for effective scholarly communication.
- Authored diverse content for the Centre’s website—including research-based articles, newsletters, and speaker notes—maintaining consistent and professional communication at the Director’s request.
- Liaised with key communicators across departments, faculties, the University, and external stakeholders to align messaging and maintain productive collaborative relationships.
Ukrainian 111-112, Principal Instructor
University of Alberta
09.2011 - 05.2012
- Taught Ukrainian language classes to undergraduate students, adapting instructional strategies to their learning levels and goals.
- Developed dynamic classroom activities using authentic materials and educational technology, enriching language acquisition and cultural understanding.
- Proctored exams and evaluated student work, ensuring academic integrity and providing timely, constructive feedback.
Education
Master of Educational Technology -
University of British Columbia
Vancouver, BC05-2025
Certificate - Adult Learning specializing in E-learning
University of Calgary
Calgary05.2019
Master of Arts - Slavic Languages and Literatures
University of Alberta
Edmonton, AB06.2014
Master of Arts - English
National University of Ostroh Academy
Ukraine06.2011
Skills
- Application of Human-Centered Design and Universal Design for Learning, creating inclusive and engaging curricula
- Implementation of a Shared Leadership Model, empowering cross-functional teams through transparent collaboration to deliver impactful results on time and within budget
- Relationship building through empathy and exploration, fostering effective collaboration and decision-making
- Mentorship and People Development: Meeting individuals where they are, providing empathetic coaching and support, and fostering a growth mindset to accelerate professional growth
Certification
- Foundations in Public Participation (IAP2) 2021
Timeline
Learning Experience Designer
Lethbridge Polytechnic
05.2021 - Current
Instructional Designer, Writing Centre
MacEwan University
08.2018 - 05.2021
Language Instructor for Newcomers to Canada
NorQuest College
03.2016 - 06.2016
Writing and Learning Consultant
Northern Alberta Institute of Technology
09.2015 - 08.2018
Technical Writer
University of Alberta
01.2015 - 09.2015
English for Academic Purposes Instructor
University of Alberta
01.2013 - 12.2015
Ukrainian 111-112, Principal Instructor
University of Alberta
09.2011 - 05.2012
Master of Educational Technology -
University of British Columbia
Certificate - Adult Learning specializing in E-learning
University of Calgary
Master of Arts - Slavic Languages and Literatures
University of Alberta
Master of Arts - English
National University of Ostroh Academy
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