Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Kachkina

Aurora,ME

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Hardworking Customer Service Cashier bringing hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Richmond Heights Remedy'sRX
Aurora, ON
03.2018 - 02.2021
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.

Customer Service Representative

Podium Boutique
Thornhill
01.2016 - 03.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Vaughan General Medical Centre

Office Administrative
Concord, ON
02.2014 - 01.2016
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used coordination and planning skills to achieve results according to schedule.

Education

Bachelor of Science -

Medical University
Tomsk, Russia

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Planning and Coordination
  • Organization and Time Management
  • Problem-Solving

Timeline

Customer Service Cashier

Richmond Heights Remedy'sRX
03.2018 - 02.2021

Customer Service Representative

Podium Boutique
01.2016 - 03.2018

Vaughan General Medical Centre

Office Administrative
02.2014 - 01.2016

Bachelor of Science -

Medical University
Tatiana Kachkina