With a background in patient care and safety awareness honed at Exodus Recovery, I excel in providing emotional support and transportation assistance, ensuring a secure and compassionate environment. My achievements include enhancing resident life quality and implementing comprehensive case management plans, showcasing my ability to blend hard skills like safety protocols with soft skills such as empathy.
Work History
Residential Aide
Exodus Recovery
Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
Case Manager
The People Concern
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Arm Security Guard
ADT Security
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Arm Guard
Allied Universal Security Services
Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
Meat Cutter
Ralphs Grocery Store
Cut meats to customer specifications and answered questions about specialty products.
Followed all food safety regulations to maintain a safe work environment for both employees and customers.
Maintained a clean and organized workspace for maximum productivity and safety.
Sales Associate
VXI Global Holdings
Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Receptionist
Quest Healthcare Solutions
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.