Tatiana Estrada
Fort Bragg
Summary
Motivated professional with a strong work ethic seeking a meaningful position aligned with values and passions. Dedicated to utilizing skills to contribute to the growth, empathy, and vision of an established company. Eager to develop new skills and become a well-rounded professional. Thrive in collaborative team environments and strive to apply customer service expertise in a meaningful way. Driven by a love for helping others and constantly striving for personal growth. Currently finding fulfillment as an innkeeper manager, excelling at providing exceptional customer service experiences. Now seeking an opportunity to gain more experience and make a positive impact on the community.
Overview
17
17
years of professional experience
Work History
Reservations Manager
MacCallum House Inn and Restaurant
12.2017 - Current
- Responding to emails, planning elopements, taking phone calls, making reservations, creating schedules, training staff, serving, hosting and translating documents etc
General Manager assistant
Obooja Beauty
06.2012 - 07.2017
- Customer service representative, sales manager
Medical assistant
Dr.Nazar-AlBussam, MD
04.2008 - 06.2012
- Assisting patients, front and back office, taking vitals and billing patients and insurance company
Education
MGT Insurance School
Glendale, CA04-2014
Medical Assistant
DAS
Downey, CA08-2009
High School Diploma -
Jordan Kaiser High School
Fontana, CA06-2008
Skills
- Customer service
- Time management
- Customer satisfaction
- Hotel management
- Staff training and development
- Group reservations
- Telephone reservations
- Hotel accomodations
- Positive attitude
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
Personal Information
- Age: 34
- Number of Children: 2
- Marital Status: married
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Reservations Manager
MacCallum House Inn and Restaurant
12.2017 - Current
General Manager assistant
Obooja Beauty
06.2012 - 07.2017
Medical assistant
Dr.Nazar-AlBussam, MD
04.2008 - 06.2012
MGT Insurance School
Medical Assistant
DAS
High School Diploma -
Jordan Kaiser High School
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