Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Claros-Ayala

Ajax,ON

Summary

CPR and First Aid Certificate | Basic Life Support Certificate | Food Handler | Microsoft Office Specialist.

Overview

8
8
years of professional experience

Work History

Receptionist

Velocity Automotive
05.2025 - Current

Greeted clients and managed incoming calls to ensure smooth and professional front-desk operations. Maintained organized filing systems and performed accurate data entry to support overall administrative efficiency. Oversaw inventory control by monitoring supply levels, placing orders, and ensuring timely restocking of office and operational materials. Assisted with financial tasks such as tracking monthly expenses, managing cash and bank drafts, and coordinating payroll with the accountant. Monitored employee hours and ensured accurate time reporting for payroll processing. Secured vehicle keys, conducted vehicle test drives, and communicated findings directly to the manager to support operational oversight. Managed multiple stages of the hiring process, including phone screenings, interview scheduling, and onboarding new hires. Maintained a high level of confidentiality when handling sensitive documents and personnel information, and contributed to daily office efficiency through strong multitasking and attention to detail.

Dental Assistant

Rossland Garden Dental
03.2025 - 05.2025

Prepared and sanitized patient rooms in accordance with hygiene and safety protocols to ensure a clean and welcoming environment. Supported the dentist during procedures by organizing instruments, managing patient comfort, and maintaining efficient workflow. Documented clinical information and treatment details accurately on behalf of the dentist, ensuring compliance with office procedures and record-keeping standards. Maintained a sterile and organized workspace to promote safety and efficiency in daily operations. Monitored supply levels, restocked materials, and managed inventory orders to ensure consistent availability of essential tools and products.

Student Practical Nursing Placement

North York General Hospital
01.2024 - 04.2024

As a second-year nursing student, I had the opportunity to complete a placement in the genetics unit at North York General Hospital. During this placement, I was assigned to work under the supervision of a registered nurse. My responsibilities included administering medications to patients and ensuring their overall well-being throughout my shifts.

Personal Support Worker

Durham Region
08.2022 - 09.2023

Responsible for looking after residents daily living actives such as personal care. I had to do my daily charting on IPAC. I had to do wound care dressing on residents who had skin breakdown or open wounds.

Barista

Starbucks
11.2021 - 10.2022

As a drive-thru barista, my primary responsibility was to prepare drinks quickly, with the goal of making one drink within 30 seconds before the customer reached the window. Often, I was tasked with crafting customized drinks and preparing multiple beverages per vehicle. This required strong multitasking skills, as I would simultaneously make drinks while listening to customer orders through my headset, ensuring accuracy and speed under pressure.

Sales Associate/Maintenance

Self Stor Storage
11.2017 - 11.2021

Responsible for maintaining day to-day operations of the office and facility. Deal with tenant services, payments, rentals, general upkeep/maintenance, cleaning, and security. In charge of opening and closing the facility. Keep smooth operation.

Sales Associate

Tip Top Tailors
11.2017 - 03.2020

Connect customers to qualify products, measured customers to get suit tailor. Restockshelves and help maintain organization of complete store. Completed weekly inventory. Consistently exceeded monthly sales goals.

Education

Accounting - Business Administration

Durham College
Oshawa, ON
04-2027

Pre-Health Science Pathway To RPN

George Brown College
Toronto, ON
04-2023

Personal Support Worker Certificate

George Brown College
Toronto, ON
10-2021

Pre-Health Science Certificate

George Brown College
Toronto, ON
08-2020

Skills

    Team player mentality, outgoing personality, reliable and punctual,

    listening skills, customer service oriented, excellent communication skills, fluent in English and Spanish

Timeline

Receptionist

Velocity Automotive
05.2025 - Current

Dental Assistant

Rossland Garden Dental
03.2025 - 05.2025

Student Practical Nursing Placement

North York General Hospital
01.2024 - 04.2024

Personal Support Worker

Durham Region
08.2022 - 09.2023

Barista

Starbucks
11.2021 - 10.2022

Sales Associate/Maintenance

Self Stor Storage
11.2017 - 11.2021

Sales Associate

Tip Top Tailors
11.2017 - 03.2020

Accounting - Business Administration

Durham College

Pre-Health Science Pathway To RPN

George Brown College

Personal Support Worker Certificate

George Brown College

Pre-Health Science Certificate

George Brown College
Tatiana Claros-Ayala