Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Timeline
Generic

Tatiana Beltran

Hayward

Summary

A diligent family counselor working and supporting a variation of interventions accompanied by a well-rounded social work experience working with diverse cultural populations. Dedicated and compassionate Family Counselor with a strong commitment to enhancing family well-being, promoting positive change, and supporting individual and family development. With a proven track record of helping clients navigate challenges, build stronger relationships, and achieve personal growth, I am motivated by the opportunity to make a meaningful impact on families and individuals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Family Counselor

Alternative Family Services
03.2021 - Current
  • Supervised and monitored visitations with diverse and cultural families
  • Provide a variety of interventions to promote positive parenting skills, including, but not limited to, coaching, skill building, and supportive feedback, while also setting and updating goals and conducting continuous meetings to ensure effective implementation and progress.
  • Identified and assessed crisis indicators in families experiencing mental health and substance abuse issues, implementing appropriate interventions and support strategies.
  • Fostered a supportive team environment by interacting effectively with family counselors, being available for coverage, and contributing as a team player to help others develop solutions.
  • Experience working with behavioral issues with children includes providing one-on-one and family counseling to address behavioral challenges, offering support and strategies for children and their families, and developing and implementing behavioral intervention plans designed to address specific issues such as tantrums, disobedience, or aggressive behavior.
  • Collaboration with stakeholders including Child Welfare Workers, Family Counselors, Assistant Site Manager, Parent Partners, Transporters
  • Proven ability to document all services related to visits and submit the necessary documentation within a 24-48 hour timeframe, utilizing Microsoft Suite and Exym EHR Software.

Amazon Prime Shopper- customer services, time management

Whole Foods Market
10.2019 - 03.2021
  • Proficiency in picking and packing orders with attention to detail, ensuring that each order is complete, accurate, and meets Whole Foods' quality standards. This includes handling delicate items carefully and using proper packaging techniques.
  • Effective time management to handle multiple orders simultaneously while maintaining high accuracy. Ability to prioritize tasks based on order deadlines and customer preferences, ensuring timely delivery and customer satisfaction.
  • Communicating with customers when necessary, such as providing updates on their orders or handling any issues related to item availability or substitutions.

Concessions/Usher

Cinemark
05.2018 - 09.2019
  • Conducted regular inspections of theaters and concession stands to uphold cleanliness and safety, resulting in consistently positive customer feedback.
  • Provided detailed and personalized customer service, addressing inquiries and resolving issues promptly to enhance the overall guest experience.
  • Collaborated with team members from diverse backgrounds, contributing to a cohesive and supportive work environment.

Retail Support Associate

Macy’s
12.2017 - 01.2018
  • Efficiently managed daily operational tasks, including inventory replenishment, restocking shelves, and maintaining store organization.
  • Managed high volumes of customer interactions, handling transactions, returns, and exchanges to ensure a positive customer experience.
  • Collaborated with team members to execute daily store operations, including opening and closing procedures, while managing completing priorities to meet store goals and deadlines.

Deli Associate

Lucky Supermarket
07.2017 - 12.2017
  • Managed a range of responsibilities including food preparation, customer service, and inventory control, ensuring smooth operation of the deli department.
  • Collaborated with team members to streamline deli operations, organizing tasks to enhance workflow and improve service speed.
  • Effectively prioritized tasks such as food preparation, cleaning, and customer service during peak hours, ensuring all responsibilities were completed in a timely manner.

Education

Bachelor of Arts - Sociology, Minor in Human Development

California State University of East Bay
Hayward, CA
12.2022

High School Diploma -

Leadership Public Schools
Hayward, CA
06.2017

Skills

  • Microsoft Suite (Excel, Word, Powerpoint)
  • Crisis Intervention
  • Trauma Informed Approach
  • Motivational Interviewing
  • Parental Guidance
  • Team Collaboration
  • Time Management

Certification

  • CPR/First Aid
  • Triple P (Positive Parenting Program)
  • HIPAA in Behavioral Health - Training Course
  • Traumatic Stress Disorders in Children and Adolescents - Training Course
  • Identifying and Responding to Child Abuse and Neglect - Training Course

Volunteer Experience

Open Heart Kitchen, Pleasanton, CA

  • An organization that serves hot meals to adults, seniors, and families in the Tri-Valley, Collaborated with a team to prepare and serve meals to elderly residents

House of Faith Church, Hayward, CA

  • Back to school giveaway: An annual event that was located at a community park. Kids of all ages received free backpacks, free school supplies, free food, and free haircuts.
  • Boxes of Love: An annual event that occurs during November. Families in the East Bay community received free Thanksgiving dinners.
  • Toy drive: An annual event that occurs during December that invites kids from church and the community to receive free toys.
  • Worked effectively with a diverse team of volunteers and partners to achieve common goals. Interacted with families and children, providing assistance and information to ensure a smooth and enjoyable event.
  • Children’s Church: Designed and implemented engaging lesson plans that incorporate educational activities and crafts related to Bible verses. Effectively managed a classroom of young children, maintaining a positive and productive learning environment. Demonstrated patience and understanding while working with young children, providing support and encouragement. Organized and prepared materials along with activities for each lesson to ensure smooth and effective teaching sessions.

References

Speranza Gonzalez (Supervisor)

  • (510)640-3549, sgonzalez@afs4kids.org


Jorge Lopez-Merino (Co-Worker)

  • (510)301-7923, jlopez-merino@afs4kids.org


Mila Romprey (House of Faith Church Leader)

  • (510)586-6077, yromprey@gmail.com

Timeline

Family Counselor

Alternative Family Services
03.2021 - Current

Amazon Prime Shopper- customer services, time management

Whole Foods Market
10.2019 - 03.2021

Concessions/Usher

Cinemark
05.2018 - 09.2019

Retail Support Associate

Macy’s
12.2017 - 01.2018

Deli Associate

Lucky Supermarket
07.2017 - 12.2017

Bachelor of Arts - Sociology, Minor in Human Development

California State University of East Bay

High School Diploma -

Leadership Public Schools

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Tatiana Beltran