Tatenda Munjoma
London,ON
Summary
Skilled professional proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic.Also
Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Security Analyst
AfriForce Data
Dallas, Texas
12.2020 - Current
- Monitored security access logs and analyzed system events for suspicious activity.
- Identified potential security risks, vulnerabilities and threats to the organization's systems and networks.
- Implemented network security measures such as firewalls, intrusion detection systems, antivirus software.
- Developed and implemented procedures for responding to cyber-security incidents.
- Conducted vulnerability scans of corporate networks to identify weaknesses in the system.
- Performed periodic audits of user accounts to ensure compliance with established policies and procedures.
- Provided technical support on security related issues and assisted users in resolving them.
- Investigated reported information security incidents by analyzing log files, conducting interviews with involved personnel.
- Maintained a comprehensive inventory of all IT assets across the organization's network infrastructure.
- Participated in regular meetings with internal stakeholders to discuss current security trends, identified risk areas and proposed solutions.
- Assisted in developing strategies for enhancing data protection standards within the organization's environment.
- Provided training sessions on cyber-security topics to end users and IT staff members.
- Researched new technologies that could improve existing security protocols and processes.
- Evaluated third-party applications for compatibility with organizational security requirements.
- Updated existing documentation such as disaster recovery plans, incident response plans.
- Reviewed network traffic logs to identify signs of unauthorized access and underlying network vulnerabilities, explaining breaches and surrounding conditions to client.
Mental Health Technician
Blooming Acres
Barrie, Ontario
01.2020 - 12.2020
- Monitored patients' mental and emotional well-being throughout daily activities.
- Documented patient behaviors and reported changes to nursing staff.
- Maintained a safe and secure environment for patients and staff.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Health Care Aide
Hamlets Westyde
North Shore , BC
10.2018 - 12.2019
- Assisted residents with daily living activities and personal care tasks.
- Monitored resident health status and reported changes to nursing staff.
- Maintained cleanliness and organization in resident living areas.
- Collaborated with healthcare team to ensure quality care for residents.
- Assisted in mobility and transportation of residents within the facility.
- Documented care provided and communicated effectively with family members.
- Improved patient outlook and daily living through compassionate care.
Health Care Aide
Kamloops senior village
Kamloops, British Columbia
10.2018 - 07.2019
- Assisted residents with daily living activities and personal care tasks.
- Provided emotional support and companionship to enhance resident well-being.
- Monitored resident health status and reported changes to nursing staff.
- Documented care provided and communicated effectively with family members.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Helped patients maintain their independence while providing support when needed.
Gas Station Supervisor
Chevron
Kamloops, British Columbia
12.2016 - 04.2018
- Organizing daily staff schedules and assigning shifts.
- Operated cash registers and handled cash and electronic payments accurately and efficiently.
- Provided exceptional customer service by assisting customers with transactions, fuel purchases, and inquiries, ensuring a positive experience.
- Maintaining accurate records of fuel and other store inventory levels.
- Ensuring that all store areas are clean, safe, and properly stocked with necessary items.
- Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
- Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
- Managing financial transactions such as deposits, refunds, credits.
- Training new employees on safety protocols and operational processes related to running a gas station.
- Conducting regular inspections of pumps, tanks, hoses, meters, nozzles and other equipment for potential hazards or malfunctions.
- Enforcing company policies related to employee conduct or personal hygiene standards.
- Responding quickly to emergency situations involving hazardous materials or spills.
- Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
- Supervising cashiers during their shifts to ensure compliance with company policies and procedures.
Education
Cyber Security
Abm College
02.2025 - 11.2025
Bachelor of Arts - Arts
Christian Leaders College
United States08-2024
Some College (No Degree) - Health Care Aide
Sprott Shaw College
KamloopsSkills
- Behavioral documentation
- Safety protocols
- Emotional support
- Crisis intervention
- Incident response planning
- Technical support
- Effective communication
Certificates
- Google Cybersecurity Professional
- Cybersecurity for Everyone(University of Maryland)
- Skillweed GRC
- CompTIA security+(Expected 02-02-25)
Timeline
Cyber Security
Abm College
02.2025 - 11.2025
Security Analyst
AfriForce Data
12.2020 - Current
Mental Health Technician
Blooming Acres
01.2020 - 12.2020
Health Care Aide
Hamlets Westyde
10.2018 - 12.2019
Health Care Aide
Kamloops senior village
10.2018 - 07.2019
Gas Station Supervisor
Chevron
12.2016 - 04.2018
Bachelor of Arts - Arts
Christian Leaders College
Some College (No Degree) - Health Care Aide
Sprott Shaw College