TASNUVA BUSHRA
Toronto,Canada
Summary
Highly motivated and dependable administrative professional with experience supporting both customer service operations and independent business workflows. Proven ability to manage scheduling, document handling, inventory tasks, and digital communications. Strong interpersonal and multitasking skills with a keen eye for organization and efficiency. Adept at working independently, handling confidential information, and enhancing client and team experiences.
Overview
5
5
years of professional experience
Work History
Beauty Specialist
Shoppers Drug Mart
Toronto, ON
06.2023 - Current
- Provided exceptional customer service by offering personalized skincare and beauty product recommendations.
- Performed operational tasks including low stock, pick list, and stockroom inventory.
- Supported inventory management and audit preparation through daily task execution and reporting.
- Promoted the PC Optimum loyalty program and PC Financial Mastercard, assisting customers with app setup and sign-ups.
- Curated beauty content for the store’s Instagram page to drive visibility and community engagement.
- Maintained a clean, professional environment to enhance the customer experience.
Office Administrator (Real Estate Office – Solo Agent)
Ahnaf Financials and Holdings
Toronto, ON
01.2020 - 08.2023
- Managed daily administrative operations for an independent real estate agent, including scheduling, calendar management, and client coordination.
- Drafted and prepared real estate documents, listing agreements, and offers according to RECO and brokerage standards.
- Updated and maintained MLS listings and organized digital files for active and closed deals.
- Communicated with clients, mortgage brokers, and lawyers to facilitate seamless transactions.
- Oversaw expense tracking, invoicing, and organized receipts for bookkeeping and tax preparation.
- Designed marketing flyers and scheduled promotional content across social media platforms.
- Took initiative to streamline workflows, improve file organization, and support business growth.
Education
Bachelor of Arts - Information Technology
York University
Toronto, ON01.2025
Skills
- Administrative Support & Office Coordination
- Appointment Scheduling & Calendar Management
- Inventory & Document Management
- Customer Service & Client Relations
- Social Media Content (Instagram, Canva)
- Confidential Information Handling
- Microsoft Office (Word, Excel, Outlook)
- Google Workspace (Docs, Calendar, Drive)
References
Available upon request.
Timeline
Beauty Specialist
Shoppers Drug Mart
06.2023 - Current
Office Administrator (Real Estate Office – Solo Agent)
Ahnaf Financials and Holdings
01.2020 - 08.2023
Bachelor of Arts - Information Technology
York University
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