TASNOVA AFRIN
Atlantic Superstore
MONCTON,NB
4
Languages
1
Certification
6
years of professional experience
Experienced and accomplished manager with a proven track record across diverse industries, including retail and operations management. Recognized for optimizing organizational efficiency and driving team performance beyond company benchmarks. Skilled in fostering a collaborative work culture, providing impactful leadership, and delivering exceptional customer service. Known for pioneering innovative strategies that drive revenue growth and streamline operational workflows. Proficient in financial analysis, budgeting, and forecasting, with meticulous attention to detail and a proactive problem-solving approach.
Work History
Assistant Department Manager
3 Years 7 Months- Oversaw daily operations within department, ensuring tasks were completed accurately and on time
- Implemented inventory control measures to reduce shrinkage and maintain optimal stock levels
- Applied problem-solving skills to resolve operational challenges swiftly, preventing disruptions in workflow or customer experience quality levels
- Served as key liaison between management and staff, facilitating open communication channels for better decision-making processes
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development
- Contributed to successful achievement of department goals by consistently meeting or exceeding sales targets
- Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement
- Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs
- Collaborated with department manager to develop and implement strategic plans for growth and improvement
Cashier & Team Member
5 Months- Helped with purchases and signed customers up for rewards program
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Promoted store promotions and incentive programs to increase overall sales revenue
- Worked different stations to provide optimal coverage and meet production goals
Executive
1 Year 10 Months- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate
- Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access
Education
Master of Management
BBA - Marketing
DELF A1 - French
Skills
Team Management and Supervision
People-Oriented
Adaptability and Flexibility
Problem-Solving
Client Relations
Multitasking and Organizing
Microsoft Office Suite
POS and Inventory
Policy Enforcement
Certification
First Aid Certificate
Certified Forklift Operator
Languages
English
Native or Bilingual
Hindi
Professional Working
Bengali
Native or Bilingual
French
Elementary
Timeline
Assistant Department Manager
Atlantic Superstore
02.2023 - CurrentRead More
Cashier & Team Member
Pita Pit
09.2022 - 02.2023Read More
Executive
Regent Container Line
09.2020 - 07.2022Read More
Alliance Française
DELF A1 from French
Read More
International Islamic University
BBA from Marketing
Read More
Crandall University
Master of Management
Read More