TASNIM MAHIUDDIN
Toronto,ON
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
The Dunfield Retirement Residence
Toronto
06.2023 - Current
- As Property Manager, conduct inspections of properties to ensure compliance with safety regulations and resident requirements as well as coordinate with vendors for the procurement of services including repairs, and renovations.
- Negotiate leases, rental agreements, and other contractual documents related to property management activities, and ensure that all rent payments are collected on time.
- Manage all maintenance requests from residents in a timely manner and establish policies regarding resident relations and enforcement of rules and regulations within the properties.
- Calculate and process payroll for over 50 employees; manage processing of new hires and terminations in the payroll system as well as manage daily operations, including budgeting, financial analysis, staff management and project oversights.
Support Services Supervisor
Toronto Rehabilitation Institution (UHN)
Toronto
08.2020 - 06.2023
- Responsible for coaching, and training staff as well as ensuring a collaborative working environment using innovative ideas and concepts to provide leadership in effecting improvements.
- Performing administrative responsibilities to ensure efficient and effective operation of the services, ensuring quality standards are maintained through the performance of audits and feedback to staff.
- Planning and organizing all project ideas, and tasks including supervising and developing human resources, including assigning duties and responsibilities and performing financial responsibilities.
Environmental Support Services Supervisor
Sunnybrook Health Science Centre
Toronto
07.2018 - 07.2020
- In charge of housekeeping and support services by recruiting, training and appraising talented personnels as well as responsible for processing all staff, managers and customer complaints, inquires and calls.
- Worked with all levels of facility staff to successfully coordinate and support all relevant activities of housekeeping, transportation of patients and patient related items and food deliveries.
- Looked after day-to-day environmental support service operations including scheduling, inventory, purchasing, budget, opening, closing, hiring and training.
Environmental Support Service Supervisor
Humber River Hospital - Reactivation Care Centre
10.2016 - 06.2018
- Responsible for housekeeping operations including scheduling, opening, closing, training and coaching as well as in charge of delegating day to day duties to environmental service attendants and linen staff.
- Implementing housekeeping policies and procedures with highest degree of cleanliness, maintenance, and aesthetic value achieved as per standards.
- Supervising daily operation of housekeeping and quality inspection of rooms and public areas.
Environmental Support Service/Porter/Payroll Supervisor
Lakeridge Health, Oshawa, ON
Oshawa
01.2013 - 09.2016
- Looked after day to day environmental support service operations including scheduling, inventory, purchasing, budgeting, opening, closing, hiring and training staff.
- Under the direction of the Manager of Environmental Services, oversaw cleaning and housing keeping activities during the evening and assigned weekend shifts.
Education
Environmental Studies -
Ryerson University
09.2018
Hospitality and Tourism Management Diploma -
George Brown College
09.2013
Skills
- Customer Oriented
- Team building and Leadership
- Training and Coaching
- Time Management
- Organizational and Communication
- Problem solving and interpersonal
- Operations Management
- Inventory Control
- Property Management
- Compliance Monitoring
Certification
- Smart serve
- TICOA
- Ontario Hospital Association (OHA)
- Ontario Healthcare Housekeepers Association (OHHA)
- Canadian Association of Environmental Management (CAEM)
Personal Information
Title: HOUSEKEEPING MANAGER
Timeline
Property Manager
The Dunfield Retirement Residence
06.2023 - Current
Support Services Supervisor
Toronto Rehabilitation Institution (UHN)
08.2020 - 06.2023
Environmental Support Services Supervisor
Sunnybrook Health Science Centre
07.2018 - 07.2020
Environmental Support Service Supervisor
Humber River Hospital - Reactivation Care Centre
10.2016 - 06.2018
Environmental Support Service/Porter/Payroll Supervisor
Lakeridge Health, Oshawa, ON
01.2013 - 09.2016
Environmental Studies -
Ryerson University
Hospitality and Tourism Management Diploma -
George Brown College
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