Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tasneem Anwar

Edmonton,AB

Summary

Driven by a results-focused approach, I enhanced customer satisfaction and team productivity at Universal Power and Tim Horton's by leveraging my data accuracy and leadership skills. My experience includes streamlining data entry processes at Reltic Inc, achieving a significant increase in efficiency without sacrificing quality. Organized and efficient Data Entry Clerk with [Number] years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Overview

5
5
years of professional experience

Work History

Data Entry Clerk

Reltic Inc
04.2022 - 01.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Universal Customer Service Representative

Universal Power
08.2020 - 03.2022
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in a timely manner.
  • Adapted quickly to changing priorities while maintaining a high level of professionalism during periods of peak call volume.
  • Increased first-call resolutions through comprehensive knowledge of company products and services.
  • Maintained a professional demeanor with customers, resulting in positive feedback and improved customer relationships.

Supervisor

Tim Hortons
05.2019 - 04.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Certificate - Digital Marketing

CCBST
04.2023

High School Diploma -

Greenwood Secondary School
Toronto, ON
06.2010

Skills

  • Data Entry
  • Data accuracy
  • Accuracy and Attention to Detail
  • Fast Typing Speed

Languages

English
Professional Working
Hindi
Full Professional
Urdu
Professional Working
Punjabi
Professional Working

Timeline

Data Entry Clerk

Reltic Inc
04.2022 - 01.2024

Universal Customer Service Representative

Universal Power
08.2020 - 03.2022

Supervisor

Tim Hortons
05.2019 - 04.2020

Certificate - Digital Marketing

CCBST

High School Diploma -

Greenwood Secondary School
Tasneem Anwar