Tasman Rizzo
Komoka
Summary
Hard working individual with exceptional problem solving experiences in various settings. Courteous and friendly when interacting with customers and giving directions. Always striving to maintain good experiences for customers while efficiently completing the task at hand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Western University Housing
04.2024 - Current
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Ensured accurate billing procedures by diligently reviewing charges, processing payments, and generating detailed invoices upon checkout.
Server
Caradoc Sands Golf Course
04.2023 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Food Runner/Server
Union Pub
07.2021 - 08.2022
- Supported servers, by assisting in delivering food to tables and re-filling drinks.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
Part-Time Team Member
Tim Horton's
09.2020 - 10.2021
- Provided customer service
- Served drinks and food under stressful/busy conditions
- Worked flexible hours; night, weekend, and holiday shifts.
Front Desk Receptionist
Dale Wurfel Chrysler Dodge Jeep Ram
04.2017 - 12.2018
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered incoming calls, filed work orders, and approved deals.
- Receipt customer deposits.
Education
Bachelor of Science Honors - Biology And Psychology Specialization
Queen's University
Kingston, ON04.2026
High School Diploma -
Sir Frederick Banting Secondary School
London, ON06.2022
Skills
- Good Communication
- Responsible
- Quick Learner
- Good Attitude
- Language Skills : Fluent in English and French
Accomplishments
June 2019-2022 - Banting Secondary School Honors Award
June 2018 - Ontario Principals' Council Student Leadership Award
Certification
First Aid Certification
DELF B2 French Certification
Smart Serve Certification
Volunteer Work
Strathroy United FC - Coach
Outreach360 - Volunteer English Teacher
References available upon request
Timeline
Front Desk Assistant
Western University Housing
04.2024 - Current
Server
Caradoc Sands Golf Course
04.2023 - 09.2023
Food Runner/Server
Union Pub
07.2021 - 08.2022
Part-Time Team Member
Tim Horton's
09.2020 - 10.2021
Front Desk Receptionist
Dale Wurfel Chrysler Dodge Jeep Ram
04.2017 - 12.2018
Bachelor of Science Honors - Biology And Psychology Specialization
Queen's University
High School Diploma -
Sir Frederick Banting Secondary School
First Aid Certification
DELF B2 French Certification
Smart Serve Certification
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