Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

TASLIMA ABDUL Patel

Cambridge,ON

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments—successfully operating cash registers and performing necessary calculations. Genuine people-person successfully mediate various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem-solving.

Overview

2
2
years of professional experience
1
1
Certification

Work History

CUSTOMER SERVICE ASSOCIATE /CASHIER

BIG SLICE PIZZA
01.2024 - Current
  • Accurate Transaction Handling: Proficient in processing cash, credit, and electronic payments with precision
  • Problem-Solving: Resolved customer inquiries, concerns, and complaints promptly and professionally
  • Efficiency: Managed high-volume transactions efficiently, reducing wait times and improving customer experience
  • Cash Handling: Counted cash drawers accurately at the beginning and end of shifts, preventing discrepancies.
  • Answered product questions using knowledge of sales and store promotions.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Merchandising Associate

ATUL BAKERY
02.2022 - 08.2023
  • Restocking: Make sure that all the fast-moving items are restocked regularly
  • Addressed customer queries promptly and handled grievances with professionalism and efficiency
  • Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
  • Provided positive shopping experience, employing conflict resolution skills when problems arose.
  • Improved customer satisfaction ratings through exceptional service and attention to detail .Managed more than 30 incoming calls and emails.
  • Set up promotional displays and advertising signs to enhance customer attraction and sales

Education

GED -

CONESTOGA COLLEGE
Kitchener, ON
08.2024

Master of Science - BIOTECHNOLOGY

PARUL UNIVERSITY
BARODA,GUJARAT
03.2023

Associate of Science - Chemistry

VNSGU
SURAT
03.2021

Skills

  • Customer Service Excellence: Proven ability to engage
  • Customers and provide exceptional service
  • Inventory Management: Skilled in maintaining accurate
  • Inventory records and organizing merchandise
  • Sales Proficiency: Adept at product promotion, achieving
  • Sales targets, and handling financial transactions
  • Communication: Strong communication skills, effective in
  • Both team settings and customer interactions
  • Adaptability: Flexible and resilient, thriving in diverse and
  • High-pressure environments
  • Positive Attitude: Maintains an optimistic outlook, contributing
  • To a positive work atmosphere
  • Refunds and exchanges
  • Upselling strategies
  • Strong Work Ethic

Languages

English
Full Professional

Certification

  • Licensed security guard.
  • CPR and first-aid.
  • Valid driving license.

Additional Information

AVAILABILITY:

MONDAY: FULL-TIME

TUESDAY:FULL TIME

WEDNESDAY -FULL-TIME

THURSDAY -12 PM- 9 PM

FRIDAY 6 AM-3 PM

SATURDAY-FULL -TIME

SUNDAY-FULLTIME

Timeline

CUSTOMER SERVICE ASSOCIATE /CASHIER

BIG SLICE PIZZA
01.2024 - Current

Merchandising Associate

ATUL BAKERY
02.2022 - 08.2023

GED -

CONESTOGA COLLEGE

Master of Science - BIOTECHNOLOGY

PARUL UNIVERSITY

Associate of Science - Chemistry

VNSGU
  • Licensed security guard.
  • CPR and first-aid.
  • Valid driving license.
TASLIMA ABDUL Patel