Summary
Overview
Work History
Education
Skills
Hiking, Cycling, Writing
Additional Information
Timeline
Generic

Tasia Mejia

New Westminster,BC

Summary

Dedicated and experienced service industry professional with a background in management, seeking to leverage my skills and expertise to excel as an HR Manager in the hospitality industry.

Overview

7
7
years of professional experience

Work History

Shift Leader

Cactus Club Cafe
10.2019 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved guest complaints and issues and offered thoughtful solutions to maintain company standards and guest satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared shift summary reports pertaining to sales and communicated regularly on goals and progress.

Server/Bartender

Cactus Club Cafe
05.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Seamlessly managed multiple responsibilities, from tending to guests at the bar top and processing payments to providing table service and crafting drinks with efficiency.
  • Cultivated active listening skills through 7 years of attentive service, effectively addressing customer needs and concerns.
  • Cultivated warm relationships with regular customers as well as new relationships to expand the business.

Front Desk Lead

Cactus Club Cafe
01.2017 - 05.2019
  • Oversaw fast-paced front desk operations while meeting guests' needs at a high-traffic establishment.
  • Maintained clean and organized front desk areas to uphold polished company standards.
  • Skillfully coordinated a high-performing host team to maximize operational efficiency, thereby enhancing the overall guest experience.

Education

Diploma - Business

Douglas College
New Westminster, BC
05.2024

Skills

  • Customer Service
  • Team Leadership
  • Conflict Resolution
  • Excel

Hiking, Cycling, Writing

Outside of my professional life, I'm an avid outdoor enthusiast, regularly embarking on challenging lengthy hiking and cycling journeys.

Additional Information

Bilingual - English and Spanish

Timeline

Shift Leader

Cactus Club Cafe
10.2019 - Current

Server/Bartender

Cactus Club Cafe
05.2019 - Current

Front Desk Lead

Cactus Club Cafe
01.2017 - 05.2019

Diploma - Business

Douglas College

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Tasia Mejia