Tashina Beaudry
Edmonton,AB
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Successfully work as part of team to reach personal and business goals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Bubbles Car Wash & Detail Centre
04.2021 - 10.2023
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provide information about products or services and take orders.
- Maintained accurate and up-to-date inventory records.
- Responded promptly to requests from customers regarding product availability.
Residential Roofer
Ellwood's Roofing
01.2021 - 03.2021
- Removed old shingles and tiles from roofs prior to installation of new material.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Kept worksites clean by removing debris regularly throughout the duration of a project.
- Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
- Displayed high standards for quality workmanship.
Secretary
Native Friendship Centre
01.2019 - 10.2019
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Answered telephone calls to give information, take messages or transfer calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Education
Some College (No Degree) - Medical Office Assistant
Reeves College
Lloydminster, ABGED -
Lokken College
Edmonton, AB02-2021
Skills
- Scheduling
- Inbound and Outbound Calling
- Paperwork Processing
- Product Knowledge
- Customer Service
- Sales Closing
- Staff Training
- Prioritizing
- Data Entry
- Credit Card Payment Processing
- Positive and Professional
Languages
Timeline
Customer Service Representative
Bubbles Car Wash & Detail Centre
04.2021 - 10.2023
Residential Roofer
Ellwood's Roofing
01.2021 - 03.2021
Secretary
Native Friendship Centre
01.2019 - 10.2019
Some College (No Degree) - Medical Office Assistant
Reeves College
GED -
Lokken College
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