Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tashin Sayeed

Edmonton,AB

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Customer Service Manager

Walmart
04.2023 - Current
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Reduced customer complaints, proactively addressing issues and implementing effective solution.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.

Customer Experience Sales Floor Associate

walmart
10.2021 - 03.2023
  • Welcomed customers, offering assistance to help find necessary store items.
  • Responded to calls inquiring about products
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Spoke to customers in native language to increase loyalty and establish relationships.

Server

Boston Pizza
12.2019 - 07.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma -

J Percy Page
Edmonton, AB

BBA - Accounting And Finance

MacEwan University
Edmonton, AB
2027

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Cash Handling
  • Time Management
  • Team Building and Leadership

Timeline

Customer Service Manager

Walmart
04.2023 - Current

Customer Experience Sales Floor Associate

walmart
10.2021 - 03.2023

Server

Boston Pizza
12.2019 - 07.2021

High School Diploma -

J Percy Page

BBA - Accounting And Finance

MacEwan University
Tashin Sayeed