Compassionate professional with 15 years of experience supporting vulnerable and marginalized populations through crisis intervention, case management, and advocacy. Skilled in navigating complex, high-risk cases, conducting detailed assessments, and connecting clients with appropriate resources. Experienced in leadership, collaboration with multidisciplinary teams, and guiding staff through organizational change. Committed to equity, diversity, and inclusion, with a proven record of fostering safe, client-centered, and trauma-informed environments.