Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tashauna Devonshire

Guelph,ON

Summary

Compassionate professional with 15 years of experience supporting vulnerable and marginalized populations through crisis intervention, case management, and advocacy. Skilled in navigating complex, high-risk cases, conducting detailed assessments, and connecting clients with appropriate resources. Experienced in leadership, collaboration with multidisciplinary teams, and guiding staff through organizational change. Committed to equity, diversity, and inclusion, with a proven record of fostering safe, client-centered, and trauma-informed environments.

Overview

15
15
years of professional experience

Work History

Team Lead, Here 24/7

Canadian Mental Health Association
Guelph, ON
10.2018 - Current
  • Oversees a mobile crisis team that provides immediate mental health and addictions intervention, as well as coordinated access to appropriate community supports.
  • Offers clinical consultation, debriefing, and guidance to staff managing complex, high-risk situations.
  • Reviews documentation, assessments, call transcriptions and recordings, to ensure best practices and compliance with agency standards.
  • Conducts regular staff supervisions and performance reviews, fostering professional growth and accountability.
  • Guided the team through significant change management initiatives, including the incorporation of the 988 Suicide Crisis Helpline, restructuring of shift schedules, and organizational adaptations during COVID-19.
  • Collaborates with community partners, healthcare providers, and stakeholders to enhance coordinated crisis response.
  • Aids in recruitment efforts including screening of candidates, interviews and onboarding.

Mental Health Clinician

Canadian Mental Health Association
Guelph, ON
09.2015 - 10.2017
  • Triaged counseling and psychiatry waitlists, determined urgency, and level of intervention required.
  • Conducted preliminary assessments to support psychiatrists and mental health clinicians in developing comprehensive treatment plans.
  • Co-facilitated therapeutic groups on emotional regulation, Dialectical Behaviour Therapy (DBT), mindfulness, and Cognitive Behavioral Therapy (CBT).
  • Maintained accurate documentation and upheld best practices in clinical care and confidentiality.

Mental Health Clinician

HIV/AIDS Research and Community Health (ARCH)
Guelph, ON
05.2014 - 09.2015
  • Provided one-on-one counseling to support clients in navigating mental health challenges related to HIV/AIDS diagnoses.
  • Facilitated processes and psycho-educational-based groups aimed at health promotion and trauma recovery.
  • Collaborated with interdisciplinary medical teams to create individualized, holistic care plans.

Support Coordinator

National Health Services
Manchester, United Kingdom
04.2013 - 05.2014
  • rovided care for individuals with primary psychotic diagnoses, including schizophrenia, through medication management and therapeutic support.
  • Oversaw personalized treatment plans, ensuring care was tailored to each client’s clinical needs and recovery goals.
  • Supported clients in developing life skills and accessing community resources to promote independent living.
  • Collaborated with psychiatrists, nurses, and allied health professionals to deliver coordinated, holistic care.
  • Monitored treatment adherence, progress, and safety, adjusting interventions as needed.

Support Coordinator

Richmond Fellowship
Manchester, United Kingdom
08.2012 - 04.2013
  • Provided trauma-informed support to women escaping violence, fostering safety, empowerment, and resilience.
  • Assisted clients in addressing mental health and addiction challenges through individualized care and access to resources.
  • Monitored and documented client progress, maintaining confidentiality and professional boundaries.

Mental Health Clinician

AIDS Committee of Cambridge, Kitchener, Waterloo & Area (ACCKWA)
Kitchener
05.2010 - 08.2012
  • Provided one-on-one counseling to support clients in navigating mental health challenges related to HIV/AIDS diagnoses.
  • Facilitated process and psychoeducational-based groups aimed at health promotion and trauma recovery.
  • Collaborated with interdisciplinary medical teams to create individualized, holistic care plans.

Education

Masters in Social Work -

Wilfrid Laurier University
Kitchener, ON
04-2009

Bachelor of Arts - Applied Human Sciences

University of Guelph
Guelph, ON
04-2006

Skills

  • Leadership and Supervision
  • Assessment and Eligibility Review
  • Service and Community Collaboration
  • Complex Case Management
  • Documentation and Quality Review
  • Client Support & Procedural Guidance

Timeline

Team Lead, Here 24/7

Canadian Mental Health Association
10.2018 - Current

Mental Health Clinician

Canadian Mental Health Association
09.2015 - 10.2017

Mental Health Clinician

HIV/AIDS Research and Community Health (ARCH)
05.2014 - 09.2015

Support Coordinator

National Health Services
04.2013 - 05.2014

Support Coordinator

Richmond Fellowship
08.2012 - 04.2013

Mental Health Clinician

AIDS Committee of Cambridge, Kitchener, Waterloo & Area (ACCKWA)
05.2010 - 08.2012

Masters in Social Work -

Wilfrid Laurier University

Bachelor of Arts - Applied Human Sciences

University of Guelph
Tashauna Devonshire