Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Certification
References
Timeline
Generic

Tashaela Hermanstyne

Vaughan,ON

Summary

Results-oriented professional with a strong ability to adapt to new environments and rapidly acquire knowledge. Proven track record of applying skills effectively to benefit organizations. Committed to continuous learning and navigating change successfully. Demonstrates flexibility and a proactive approach in dynamic work settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Animal Care Attendant

King Animal Hospital
King City, Canada
06.2024 - Current
  • Feeding, watering, exercising, bathing/basic grooming of animals in our care
  • Monitoring animal behavior and health, record findings in vet radar
  • General department maintenance and cleaning including dishes, laundry, kennels/runs and treatment areas
  • Complete all husbandry tasks for all patients
  • Assisting technicians and veterinarians in restraint and medication administrations
  • Creating a welcoming environment
  • Helping to maintain patients health and welfare

Animal Care Attendant

Animal Health Partners
Mississauga, Canada
03.2023 - 02.2024
  • Maintain animal health by ensuring daily feeding, watering, exercise, and enrichment, and any special instructions are completed
  • Restrain animals for veterinary procedures
  • Clean and maintain animal care equipment and facilities
  • Making sure cages and animals are properly identified
  • Assisting Doctors and Technicians with the administration of medications
  • Creating a warm and welcoming atmosphere for patients and pet parents

Vet Receptionist

Bathurst Animal Hospital
North York, Canada
05.2022 - 12.2023
  • Handling and restraining dogs or cats for procedures and treatments
  • Clean and sanitize all cages, runs and areas in the clinic
  • Replenishing inventory
  • Take payments and deposits over the phone and in person
  • Manage client gateway memorial items
  • Manage incoming and outgoing calls

Vet Receptionist/Assistant

Toronto Veterinary Emergency Hospital
Markham, Canada
05.2020 - 10.2020
  • Manage incoming and outgoing calls
  • Create new and update existing files
  • Organize medical records and history regarding patients
  • Payments and deposits over the phone and in person
  • Confirm and book appointments for emergency and specialist

Petcare/Cashier

Petsmart
North York, Canada
08.2019 - 09.2020
  • Finalize all purchases by the pet parents (customers)
  • Assist pet parents with questions and merchandise
  • Gain product knowledge continuously from pet care operation's manual
  • Maintain and clean merchandise to be presentable
  • Feed and clean small animals/reptiles

Customer Service Representative

SickKids Hospital
Toronto, Canada
06.2018 - 08.2019
  • Company Overview: Company's new hospital project
  • B2B sales
  • Collect donations through telephone and mailing
  • Product knowledge on specific treatments and the department updates
  • Company's new hospital project

Customer Service Representative

EnerCare
North York, Canada
02.2016 - 03.2018
  • Product knowledge on services given by EnerCare
  • Promote new service packages and discounts for each month
  • Set appointments for new and existing customers
  • Solve any customer issues with appointment or service given

Sales Associate

Sporting Life
Toronto, Canada
09.2015 - 01.2016
  • Responsible for selling merchandise and maintaining the store's organization
  • Replenish inventory for Ladies Outerwear and Canada goose Department
  • Ensure daily sale goals are achieved
  • Greet every customer in the Ladies Outerwear and Canada goose department

Sales Representative

Ardene's Clothing and Accessories
Brampton, Canada
08.2014 - 07.2015
  • Greet customers and offer assistance
  • Maintain store's cleanliness and appearance
  • Guide customers to racks and counters; suggesting items
  • Process payments by totaling purchases via cash, cheque, store or other credit cards

Team Member

Tim Horton's
Brampton, Canada
04.2013 - 05.2014
  • Greet customers
  • Take orders using the proper procedures to ensure orders accuracy
  • Support high volume service with preparing drinks and customer service

Education

Associate of Arts - General Arts and Science

Humber College
Toronto, ON
02.2017

High School Diploma -

St. Marguerite D'Youville Catholic Secondary School
Brampton, ON
06.2016

Veterinary Assistant

Penn Foster College

Skills

  • Microsoft Office Suite
  • Administrative support
  • Bookkeeping and accounting
  • Customer service and relations
  • Retail management
  • Veterinary assistance
  • First-aid and CPR certified
  • Animal handling
  • Inventory management
  • Multitasking
  • Animal Behavior Understanding

References

Available upon request

Volunteer Experience

  • Trip Leader, St. Marguerite D'Youville Catholic Secondary School Athletics Department, Brampton, ON, 04/01/13, 04/01/15, Lead students in a group of ten, Organize learning environment and create team-work atmosphere, Responsible for maintaining a schedule, Settled disputes amongst students and solved problems for students as well as teachers, Cash reconciliation and bookkeeping for Athletic events
  • Baby-Sitter, Toronto, ON, 08/01/12, 09/01/12, Ensure a safe environment, preparing and giving meals, bathing and dressing children, administering medicine, doing housework, and disciplining children when necessary
  • Youth Aiding Youth Volunteer, Toronto Child and Youth Services, Toronto, ON, 06/01/11, 06/01/12, Match with a junior who was having trouble in aspects of such as school studies, building friendships and confidence, Aid juniors to overcome difficulties by befriending them.

Certification

  • Trupanion certified
  • RECOVER cpr certified
  • WHMIS certified
  • Fear-free handling

References

References available upon request.

Timeline

Animal Care Attendant

King Animal Hospital
06.2024 - Current

Animal Care Attendant

Animal Health Partners
03.2023 - 02.2024

Vet Receptionist

Bathurst Animal Hospital
05.2022 - 12.2023

Vet Receptionist/Assistant

Toronto Veterinary Emergency Hospital
05.2020 - 10.2020

Petcare/Cashier

Petsmart
08.2019 - 09.2020

Customer Service Representative

SickKids Hospital
06.2018 - 08.2019

Customer Service Representative

EnerCare
02.2016 - 03.2018

Sales Associate

Sporting Life
09.2015 - 01.2016

Sales Representative

Ardene's Clothing and Accessories
08.2014 - 07.2015

Team Member

Tim Horton's
04.2013 - 05.2014

Associate of Arts - General Arts and Science

Humber College

High School Diploma -

St. Marguerite D'Youville Catholic Secondary School

Veterinary Assistant

Penn Foster College
Tashaela Hermanstyne