People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Jamba Juice
San Jose
12.2024 - Current
Assisted with customer requests and answered questions to improve satisfaction.
Operated equipment and machinery according to safety guidelines.
Collaborated closely with team members to achieve project objectives and fulfill orders.
Completed day-to-day duties accurately and efficiently.
Operated a variety of machinery and tools safely and efficiently.
Medical Assistant - Back-Office
Cancer Care Institute
San Jose
08.2024 - 09.2024
Answered phone calls and scheduled patient appointments, managing changes and cancellations efficiently.
Roomed patients and took vital signs, ensuring accurate documentation in patient charts.
Registered new patients and maintained cleanliness of exam rooms.
Assisted in setting up pelvic exams and preparing scopes for new patients.
Contacted laboratories to confirm patients had completed their lab tests and to obtain results.
Medical Assistant - Front-Office
Dr. Sanjay Agarwal Pulmonary and Sleep Apnea
Milpitas
03.2023 - 05.2023
Assisted with front and back-office duties to support daily operations of the clinic.
Registered new patients both in-person and over the phone, inputting medical ID numbers and insurance information.
Processed co-pays and managed patient billing.
Faxed and scanned documents for referrals to other healthcare providers.
Gained experience in taking vital signs and understanding clinical procedures while primarily focusing on administrative tasks.
Security Guard
Allied Universal
San Jose
01.2022 - 09.2022
Patrolled inside and outside of buildings to ensure safety and security.
Conducted incident reports and communicated any irregularities to management.
Observed surveillance cameras for any suspicious activity or intruders.
Responded to alarms, emergencies, and disturbances.
Security Guard
Garda World Security Services
San Jose
06.2021 - 12.2021
Monitored store activities to prevent theft and ensure compliance with safety protocols.
Patrolled the bank, ensuring a secure environment for customers and staff.
Enforced mask-wearing policies and regulated access for non-service animals.
Warned persons of rule infractions or violations and evicted violators from premises.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Education
Medical Assisting Certificate -
Carrington College
San Jose, CA
09.2024
High School Diploma -
Pegasus Highschool
San Jose, CA
06-2021
Skills
Conflict Resolution Skills
Ability to Work Under Pressure
Exceptional Time Management Skills
Flexible and Goal-Driven
Telephone Etiquette
Microsoft Programs: Excel, PowerPoint, Word, Outlook, Access
Patient Education
Attention to detail
Customer service
Employee training
Charting
Vitals
Medical Documentation
EMR system
Certification
BLS
OSHA
HIPAA
Externship Experience
Cancer Care Institute, San Jose, CA, Medical Assistant - Back-Office, 08/24, 09/24, Answered phone calls and scheduled patient appointments, managing changes and cancellations efficiently., Roomed patients and took vital signs, ensuring accurate documentation in patient charts., Registered new patients and maintained cleanliness of exam rooms., Assisted in setting up pelvic exams and preparing scopes for new patients., Contacted laboratories to confirm patients had completed their lab tests and to obtain results.
Dr. Sanjay Agarwal Pulmonary and Sleep Apnea, Milpitas, CA, Medical Assistant - Front-Office, 03/23, 05/23, Assisted with front and back-office duties to support daily operations of the clinic., Registered new patients both in-person and over the phone, inputting medical ID numbers and insurance information., Processed co-pays and managed patient billing., Faxed and scanned documents for referrals to other healthcare providers., Gained experience in taking vital signs and understanding clinical procedures while primarily focusing on administrative tasks.