Tasha Stang
Calgary,AB
Summary
Dedicated Office Assistant with over 3 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of numerous different software programs and history achieving high data output.
Overview
3
3
years of professional experience
Work History
Office Assistant
Ram Cleaning Services
10.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming emails, phone calls, and visitor inquiries.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Expedited document processing with accurate data entry and timely filing.
Service Advisor
Erols Automotive
05.2022 - 06.2023
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Performed administrative tasks such as reporting, data analysis, and performance tracking to enhance overall operational efficiency.
Senior Fitness Trainer
GoodLife Fitness
09.2021 - 05.2022
- Provided fitness assessments and program planning.
- Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.
- Demonstrated how to carry out various routines and exercises.
- Advised clients on proper equipment use and maintenance, contributing to a safe workout environment and prolonging the lifespan of gym assets.
- Maintained accurate inventory records for supplies, placing orders as needed to avoid stock shortages or overages.
- Supported GM in achieving annual targets through detailed report preparation and data analysis.
- Provided prompt responses to customer inquiries, resolving issues quickly and maintaining a high level of satisfaction.
- Answered high volume of phone calls and email inquiries.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma -
St. Anthony School
Drayton ValleySkills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Office Management
- Scheduling
- Filing and data archiving
- Documentation And Reporting
- Report Writing
- Apply new skills effectively
Languages
English
Native or Bilingual
Timeline
Office Assistant
Ram Cleaning Services
10.2023 - Current
Service Advisor
Erols Automotive
05.2022 - 06.2023
Senior Fitness Trainer
GoodLife Fitness
09.2021 - 05.2022
High School Diploma -
St. Anthony School
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