Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tasha Norris

Elko, Bc,BC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members.

Overview

6
6
years of professional experience

Work History

Coffee Barista

Starbucks
05.2023 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.

Front Counter Crew Member

A&W® Restaurants
10.2022 - 05.2023
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
  • Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.

Lift Operator

Kimberley Alpine Resort
10.2021 - 04.2022
  • Learned and enforced lift rules, policies and procedures.
  • Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
  • Performed pre-operation inspections and post-operation shutdown procedures.
  • Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
  • Demonstrated strong attention to detail when completing daily logs and reports for management review.

Horse Groom

Kyle King LLC
03.2020 - 10.2021
  • Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
  • Led horses from stables to fields and back to maintain control of animals.
  • Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
  • Prepared horses for riding, competitions and shows to condition animals to perform at best.
  • Improved horse health by implementing proper grooming techniques and daily care routines.
  • Collaborated with veterinarians to administer treatments, vaccinations, and monitor ongoing medical conditions in horses.
  • Managed inventory of grooming supplies, ensuring adequate stock levels and timely replenishment when necessary.

Referee

TNT Paintball
02.2018 - 09.2020
  • Promoted good sportsmanship among players.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Kept track of time and scores during games

Education

High School Diploma -

St. Michaels University School
Victoria, BC
06.2017

Skills

  • Order Taking
  • Beverage Preparation
  • Workplace Safety
  • Drink customization
  • Cleanliness standards
  • Quality Standards
  • Team Player
  • Friendly and outgoing
  • Opening and closing duties
  • Menu Memorization
  • Cash Handling
  • Active listener
  • Exceptional customer service
  • Food Running
  • Customer Service
  • Hospitality and Professionalism
  • Reliable and Dependable

Languages

English
Native or Bilingual

Timeline

Coffee Barista

Starbucks
05.2023 - Current

Front Counter Crew Member

A&W® Restaurants
10.2022 - 05.2023

Lift Operator

Kimberley Alpine Resort
10.2021 - 04.2022

Horse Groom

Kyle King LLC
03.2020 - 10.2021

Referee

TNT Paintball
02.2018 - 09.2020

High School Diploma -

St. Michaels University School

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Tasha Norris