Detail-oriented Medical Billing Specialist with expertise in HIPAA compliance, claims submission, and insurance verification. Proven track record of resolving billing discrepancies and enhancing patient satisfaction.
Overview
9
9
years of professional experience
Work History
Medical Billing Specialist/Senior Financial Counselor
Kaiser Foundation Hospital
04.2018 - Current
Processed medical claims efficiently, ensuring compliance with insurance policies and regulations.
Reviewed billing discrepancies, resolving issues promptly to maintain accurate accounts receivable.
Maintained up-to-date knowledge of coding guidelines, enhancing claim submission accuracy.
Collaborated with healthcare providers to clarify billing inquiries and improve patient satisfaction.
Claims Resolution Specialist
United Healthcare Group
05.2024 - 02.2026
Resolved complex claims issues, ensuring accuracy and compliance with policies.
Collaborated with cross-functional teams to streamline claims processing workflows.
Analyzed claims data to identify trends and recommend process improvements.
Assisted clients in understanding claim outcomes and benefits coverage details.
Patient Financial Specialist
PIH Health
01.2017 - 03.2019
Facilitated patient billing inquiries and resolved financial discrepancies to enhance patient satisfaction.
Streamlined claims processing procedures, reducing delays and increasing payment accuracy.
Collaborated with insurance providers to verify coverage and expedite authorizations for patient services.
Educated patients on financial assistance programs, improving access to necessary medical care.
Education
High School Diploma -
Parkridge Private School
Long Beach, CA
Skills
HIPAA compliance
Payment posting
Claim submission
Insurance verification
understands provider statements, superbills, itemized bills, statements, and explanation of benefits
proficient in EMR,EHR systems including EPIC, Cerner, Eclinicalworks and Availity, insurance portals for eligibility, claim submission
strong background in utilization review, prior authorization and appeal documentation
Timeline
Claims Resolution Specialist
United Healthcare Group
05.2024 - 02.2026
Medical Billing Specialist/Senior Financial Counselor
Medical Billing Specialist/Patient Financial Counselor at Paris Regional Medical Center/R1 RCMMedical Billing Specialist/Patient Financial Counselor at Paris Regional Medical Center/R1 RCM
OB/Medical Collections Specialist - OB/Medical Financial Counselor Dept of OB/GYN Specialist at Olympia MedicalOB/Medical Collections Specialist - OB/Medical Financial Counselor Dept of OB/GYN Specialist at Olympia Medical
OB/Medical Collections Specialist - OB/Medical Financial Counselor Dept of OB/GYN Specialist at Olympia MedicalOB/Medical Collections Specialist - OB/Medical Financial Counselor Dept of OB/GYN Specialist at Olympia Medical