Summary
Overview
Work History
Education
Skills
Timeline
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Tasha Crossley

Morinville,AB

Summary

Detailed-oriented personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Overview

22
22
years of professional experience

Work History

Direct Support Professional

Transitions Rehabilitation Association
St. Albert, AB
10.2022 - Current
  • Provided assistance for individuals with medical disabilities in daily living activities such as shopping and recreational planning, as well as assisting with community integration.
  • Obtained St. John Ambulance Emergency First Aid CPR-C, CPI, Back Care, Safe Supports and WHMIS courses.

Disability Support Worker

PHSS - Medical & Complex Care in Community
London, ON
01.2021 - 08.2022
  • Provided assistance to individuals with intricate medical conditions
  • Delivered personal care services, assisting individuals with routine activities ensuring their overall well-being.
  • Obtained St. John Ambulance Emergency First Aid - CPR C certification and completed CPI and back care courses.

FRONT END ASSISTANT/Photo Lab Assistant

COSTCO LONDON ON
London, ON
03.2019 - 08.2020
  • Processed cash, check, and credit card transactions through operating a cash register. Replenished floor stock while working as part of a team to deliver exceptional service. Ensured customer satisfaction by balancing the needs of multiple customers simultaneously in a fast-paced retail environment, including assistance with all photo requirements.

INSURANCE BROKER

AA MUNRO INSURANCE GREENWOOD & TRURO NS
Truro, NS
02.2012 - 02.2019
  • Demonstrated excellent customer service skills with a persuasive, positive, and confident approach. -Performed general insurance customer service duties, addressing payment inquiries and policy changes.-Supported office operations by submitting applications and change requests to the appropriate departments.-Ensured all policy requirements were met within the brokerage and collaborated with other provincial offices for efficient business processes.-Efficiently managed day-to-day office operations including bank deposits, supply orders, courier services, and administrative tasks.

ADMINISTRATIVE ASSISTANT

INVESTORS GROUP GREENWOOD NS
Greenwood, NS
09.2002 - 02.2012
  • Reviewed and updated client files to assist consultant in meetings. Contacted clients and managed appointments. Handled client inquiries, resolved them independently, and determined the appropriate channel to fulfill their needs.
  • Perform filing, prepare written correspondence, order office supplies, and other clerical duties. Follow up on all correspondence that is distributed with the region and/or head office. Help to plan and coordinate client appreciation activities, such as Summer BBQs, Christmas parties, Comedy shows, Financial Planning presentations, and Seminars. Prepare and distribute birthday letters and statements.

Education

Skills

  • Medication Administration
  • Client safety and first aid
  • Personal care assistance
  • Social Skills Development
  • Behavior redirection
  • Office Administration
  • Clerical Support

Timeline

Direct Support Professional

Transitions Rehabilitation Association
10.2022 - Current

Disability Support Worker

PHSS - Medical & Complex Care in Community
01.2021 - 08.2022

FRONT END ASSISTANT/Photo Lab Assistant

COSTCO LONDON ON
03.2019 - 08.2020

INSURANCE BROKER

AA MUNRO INSURANCE GREENWOOD & TRURO NS
02.2012 - 02.2019

ADMINISTRATIVE ASSISTANT

INVESTORS GROUP GREENWOOD NS
09.2002 - 02.2012

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Tasha Crossley