Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tasfi Tabassum

Greater Sudbury,ON

Summary

Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Sales Representative

Hallmark
02.2022 - 10.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and implemented sales strategies to increase profits.


Customer Service Representative

Sartli Group
01.2021 - 10.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.


Wait Staff Member

Gloria Jeans Coffee
01.2019 - 03.2020
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.

Education

Bachelor of Arts - Arts And Sciences

Laurentian University
Greater Sudbury, ON
04.2026

High School Diploma -

Holy Cross College
Dhaka, Bangladesh
12.2022

Skills

  • Client Service
  • Account Servicing
  • Account Management
  • Customer Service

Languages

English
Native or Bilingual
Bengali
Native or Bilingual

Timeline

Sales Representative

Hallmark
02.2022 - 10.2022

Customer Service Representative

Sartli Group
01.2021 - 10.2022

Wait Staff Member

Gloria Jeans Coffee
01.2019 - 03.2020

Bachelor of Arts - Arts And Sciences

Laurentian University

High School Diploma -

Holy Cross College
Tasfi Tabassum