Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
13
13
years of professional experience
Work History
Project Manager
World Bank Afghanistan Reconstruction Trust Fund (ARTF) Third Party Monitoring
03.2020 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Achieved project deadlines by coordinating with contractors to manage performance.
Identified plans and resources required to meet project goals and objectives.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
Monitored project progress, identified risks and took corrective action as needed.
Analyzed project performance data to identify areas of improvement.
Facilities Manager
Kardan International School (KIS)
03.2019 - 03.2020
Manage budgets to optimize costs effectively.
Advise businesses on strategies to increase energy efficiency and cost-effectiveness.
Oversee building projects, renovations, or refurbishments for successful implementation.
Supervise multi-disciplinary teams, including cleaning, maintenance, grounds, and security personnel.
Draft detailed reports and make written recommendations based on thorough assessments.
Ensure facilities comply with government regulations and uphold environmental, health, and safety standards.
Supervised staff of 25 in day-to-day activities.
Data Entry Team Lead
KSS Management to MTN Telecommunication Organization
04.2015 - 03.2019
Provide effective leadership and structure to a Data Entry Team comprising 26 personnel.
Reviewed, corrected, deleted and re-entered data to eliminate duplication of data and maintain data integrity.
Tested customer and account system changes and upgrades with new data input and review.
Improved data entry accuracy by implementing a robust quality assurance process and providing ongoing feedback to the team.
Conducted periodic performance reviews to identify top performers as well as areas needing improvement across the entire team.
Established clear performance metrics, enabling better tracking of individual progress and identification of areas requiring improvement.
Developed customized training programs to address specific skill gaps within the team, enhancing overall competency levels.
Spearheaded team-building activities that fostered camaraderie, improved communication, and enhanced overall group dynamics.
Created spreadsheets for more efficient recordkeeping.
Analyzed current data records to provide detailed reports.
Executive Manager
Aghaz English Language & Computer Academy
01.2011 - 04.2015
Improved productivity while reducing staffing and operational costs by 55 %.
Acquired 300 new customers through improved conversion techniques such as email follow-up messages.
Boosted customer satisfaction scores to 95% through fast and knowledgeable issue resolution.
Plan engaging classroom activities and organize class field trips when deemed suitable.
Provide guidance to employees throughout their professional development journey.
Generate department-wide progress reports to assess and communicate overall performance.
Formulate and establish long-term goals for the department, ensuring alignment with organizational objectives.
Education
BBA - Business Administration
Kabul University
Afghanistan
12.2018
Management And Leadership Certificate - Management And Leadership
Management And Leadership Educational Organization
Afghanistan
10.2016
Public Speaking Diploma - Communication
The Highest Point of Youth Institution
Afghanistan
02.2017
Teach Reliability Exam - Education
World Bank Group
Afghanistan
11.2019
The Environmental and Social Framework in Practice - Environment And Management
World Bank Afghanistan Reconstruction Trust Fund (ARTF) Third Party Monitoring
03.2020 - Current
Facilities Manager
Kardan International School (KIS)
03.2019 - 03.2020
Data Entry Team Lead
KSS Management to MTN Telecommunication Organization
04.2015 - 03.2019
Executive Manager
Aghaz English Language & Computer Academy
01.2011 - 04.2015
BBA - Business Administration
Kabul University
Management And Leadership Certificate - Management And Leadership
Management And Leadership Educational Organization
Public Speaking Diploma - Communication
The Highest Point of Youth Institution
Teach Reliability Exam - Education
World Bank Group
The Environmental and Social Framework in Practice - Environment And Management
World Bank Group
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